Center for Family Life in Sunset Park · 17 hours ago
Office Manager
Center for Family Life in Sunset Park (CFL) is a nationally recognized social service organization that promotes positive outcomes for children and adults in Sunset Park, Brooklyn. The Office Manager is responsible for the day-to-day operations of the main building, overseeing facilities management, vendor relations, compliance, and safety management, while also providing support to the COO in capital projects.
AdviceHealth CareHigher EducationNon Profit
Responsibilities
Oversee the effective functioning of all building systems (HVAC, electrical, plumbing, fire alarm, elevator). Independently assess operational needs, determine when external intervention is required, and coordinate with approved vendors or source new ones as necessary
Establish and manage a long-term maintenance schedule, including preventive maintenance, inspections, and regulatory requirements
Develop internal procedures for responding to facilities-related service requests. Review incoming tickets, determine priority level, and direct staff or vendors accordingly
Serve as primary liaison to all facilities-related vendors. Evaluate performance, negotiate service terms, and recommend contract renewals, changes, or replacements
Maintain and oversee the organization’s vendor contract management system, ensuring compliance with contract terms and organizational standards
Ensure vendors fulfill obligations and maintain service quality, addressing deficiencies using discretion and independent judgment
Ensure full compliance with NYC Fire Department and Department of Buildings regulations. Manage permits, maintain compliance documentation, and oversee corrective actions as needed
Lead and represent the organization during inspections by regulatory agencies. Prepare required documentation, coordinate staff participation, and implement follow-up corrective plans
Manage all safety systems in collaboration with IT and external partners
Obtain and maintain the F-07 Certificate of Fitness; oversee monthly fire extinguisher inspections, quarterly fire drills, and related record-keeping
Independently design, update, and implement emergency preparedness plans (e.g., evacuation, active shooter, severe weather). Coordinate and lead staff trainings
Develop facility-related policies, procedures, and operational protocols; ensure consistent implementation across programs
Oversee snow removal operations, including vendor oversight and internal planning
Create and manage the organizational front-desk coverage system. Use discretion to reassign staff during absences or operational needs
Lead or co-lead facilities meetings and participate in broader operational planning with the COO and Executive Director
Provide operational leadership during capital improvements. Collaborate with senior leadership to plan scope, coordinate contractors, monitor progress, and ensure compliance with organizational and regulatory requirements
Manage systems for tracking and securing keys, tools, and facility equipment
Oversee the inventory and procurement of office and cleaning supplies, ensuring cost-effective purchasing aligned with departmental budgets
Oversee mail distribution systems, including the logistical coordination of materials sent between sites and partner schools
Provide supervision to cleaning staff and oversight of third-party cleaning services, including performance monitoring, assignment of duties, and quality control
Support the Family Enrichment Center and other programs with facilities-related operational guidance
Serve as a designated emergency contact for facility issues occurring outside regular hours. Exercise discretion in determining emergency responses and required staffing or vendor interventions
Represent the organization in interactions with neighbors and the community regarding building and facility concerns
Other executive-level operational tasks as assigned by the COO, Executive Director, or IT Director
Qualification
Required
Education/Degree minimum requirement: Associate degree
Years of Experience: minimum of 2 years in an office setting
Excellent written and oral communication skills
Understanding and knowledge of building systems and utilities
Highly organized, good project management skills with previous experience in managing vendors and contractors
Proficiency with Microsoft Office tools
Ability to work well within a team as well as independently
Comfortable climbing a step ladder
Open to learning new skills
Preferred
Bilingual Spanish; Mandarin is a plus
Supervisory experience is a plus
Benefits
Medical, dental, vision, and life insurance benefits, along with the opportunity to participate in additional voluntary life insurance, disability insurance, and a flexible spending account.
403(b) retirement plan, including employer match and employer non-elective contribution at the employer’s discretion.
12 holidays, 2 floating holidays, and up to 20 paid vacation days per year.
One sick day per month.
Company
Center for Family Life in Sunset Park
Center for Family Life is a neighborhood-based family and social services organization with deep roots in Sunset Park, Brooklyn.
Funding
Current Stage
Growth StageCompany data provided by crunchbase