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Take2 Consulting, LLC · 7 hours ago

Case Manager Assistant ($17/hr)

United States

Contract

Remote

New Grad, Entry Level

$17/hr - $17/hr

Take2 Consulting, LLC is seeking a Case Manager Assistant to provide enrollment assistance and guidance to Medicaid-eligible recipients and their families. The role involves verifying health coverage, maintaining case files, processing premium payments, and responding to inquiries regarding eligibility and coverage.

ConsultingLegalManagement Consulting

Comp. & Benefits

Responsibilities

Provide enrollment assistance and guidance to Medicaid-eligible recipients and their families regarding the HIPP / Premium Assistance program via phone or correspondence

Verify, document, and investigate existing health coverage for Medicaid recipients and their dependents (employer plans, COBRA, etc.)

Assist in identifying members who may qualify for HIPP / Premium Assistance

Obtain and verify documents required for eligibility: insurance policies, employment verification, premium invoices, etc

Maintain active case files during open enrollment cycles, premium review, and payment processing

Process, review, and follow up on premium payments / reimbursements, ensuring timely and accurate payments, and tracking any discrepancies

Perform ongoing case maintenance and audits, updating records for status changes, renewals, terminations, or escalations

Complete periodic reporting (e.g. case metrics, enrollment trends, audit reports) as required by state or internal stakeholders

Respond to high volumes of inbound and outbound calls and inquiries about eligibility, coverage, program rules, and status

Conduct advanced document review, legal research or case escalation as needed, particularly on more complex cases

Prioritize case events, manage deadlines, escalate issues to supervisors or subject matter experts when appropriate

Qualification

Customer service experienceHealth insurance knowledgeExcel proficiencyMulti-taskingFast-paced environment

Required

Substantial customer service experience

Ability to multi-task in a fast-paced environment

Basic knowledge of health insurance and health insurance terminology

Excel Microsoft knowledge

Preferred

Some college is desirable

A bachelor's would be nice but not required

Company

Take2 Consulting, LLC

Tech evolves. Industries shift. Take2 ensures your team moves with it.

Founded in 2015

Vienna, Virginia, USA

1001-5000 employees

https://www.take2it.com/

Funding

Current Stage

Late Stage

Leadership Team

Serge Khoury

Founder & Managing Partner

Company data provided by crunchbase