ASSA ABLOY Group · 6 hours ago
Project Specialist
Monroe, NC
Full-time
Onsite
Entry Level
2+ years expASSA ABLOY Entrance Systems is a global manufacturer specializing in automated door solutions. The Project Specialist will coordinate and execute new equipment installations, manage billing transactions, and collaborate with various teams to ensure operational efficiency.
BiometricsConsumer ElectronicsElectronicsFurnitureHomeland SecurityManufacturingPublic SafetySecurityService IndustrySmart Home
Responsibilities
Process all billing transactions relating to new equipment
Field Planning Coordination
Scheduling technicians to new installation jobsites
Basic knowledge of new installation equipment to satisfy customer’s questions and concerns during schedule confirmation
Communicate and work directly with outside operations, Installation Managers and Technicians
Work closely with the receivables department and all US branches to ascertain accurate billing and avoid customer questions and complaints
Create installation calls and enter/update customers and end-user information connected to door identification tag
Completion of customer required billing documents and lien releases
Perform other administrative functions as directed by Manager
Provide support to the reporting manager for daily functions
Qualification
Required
Proven competence plus knowledge of general billing procedures
Associate's degree or equivalent work experience (2 years billing and/or customer service – medical billing/coding experience a plus)
Solid computer skills and familiar with MS office products, Word, Excel and electronic spreadsheets
Excellent communication skills, both written and verbal
Detail oriented and strong organizational skills
Ability to multi-task and mitigate arising challenges
Ability to work well within a team environment as well as independently
Ability to work well under pressure
Positive attitude
Flexibility to work overtime during the month end and when the workload demands it
The ability to encourage and coach peers as seen fit
Analyze all reporting pertaining to the customer service calls
Preferred
Some Project Management is a plus
Dispatch Experience is a plus
Benefits
Health, dental, and vision plans
401(k) with company matching
Short- and long-term disability, life, and accidental insurance
15 PTO days and 11 paid holidays
Company
ASSA ABLOY Group
ASSA ABLOY Group is a door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. It is a sub-organization of ASSA ABLOY Group.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Callaghan Innovation
2020-10-09Grant· $0.01M
Leadership Team
Eva Karlsson
Vice President Business Area Air Handling Cooling & Heating
John McGuire
Vice President of Corporate Development - Yale & August Home
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2025-12-05
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