New York Cares · 21 hours ago
Director of Technology
New York, NY
Full-time
Hybrid
Lead/Staff, Director/Executive
$155K/yr - $155K/yr
5+ years expNew York Cares is the City's leading volunteer management organization, committed to creating a workforce that reflects the communities it serves. The Director of Technology oversees all aspects of technology, develops the organization’s technology vision and strategy, and leads a team of technology professionals to ensure effective and efficient use of technology in advancing the organization's mission.
Communities
Hiring Manager
Tom Creaser
Responsibilities
Create and execute short-term and long-term strategic plans for the Technology team
Lead a team of technology professionals: setting clear goals, managing performance, and providing training and professional development opportunities
Manage the workflow and priorities of the Technology team, including the day-to-day feature requests, bug fixes, and wish list items for all technology systems
Oversee and manage technology initiatives, keeping projects on time and at/under budget
Manage the administration and development of our web and database platforms; collaborating with vendors on advanced development as needed
Strengthen cyber security across the organization
Identify future challenges in the technology landscape and develop appropriate response strategies and tactics
Formulate and implement business continuity and disaster recovery planning
Optimize data integrity through data clean ups and improved configuration
Establish and enforce internal controls, policies, and procedures, regularly auditing and reviewing them to identify compliance gaps and areas for improvement
Qualification
Required
Have 5 years' experience managing a Technology team
Demonstrate the ability to set clear goals, manage performance, motivate, coach and develop staff
Demonstrate proficiency in project (traditional & agile) and product management
Demonstrate experience planning and troubleshooting technological systems and infrastructure
Have knowledge of Salesforce, Office 365, Asana, web development, cyber security and the demonstrated ability to quickly become proficient in new technology as the need arises
Be able to prioritize and manage multiple requests
Demonstrate ability to plan, organize, and execute projects from conception through implementation
Have exceptional collaboration and problem-solving skills; focused on win/win solutions. Anticipate and prepare for roadblocks. Quickly troubleshoot and resolve issues as they arise. Create innovative solutions when traditional solutions are not feasible or ineffective
Have excellent written and verbal skills, easily translating technical jargon to non-technical staff
Demonstrate cultural competence and strong relationship building skills. Demonstrate empathy and respect for all individuals regardless of differences. Adjust communication and management style according to the needs of individual stakeholders
Be able/willing to occasionally work after hours for planned down-time or emergency problem solving
Ability to think strategically, analytically, and creatively
Proficient in Microsoft Office Suite, including Excel
Demonstrates discretion when working with sensitive, confidential information
Strong organizational and administrative skills
Proven ability to manage high-volume-high intensity workloads with competing priorities and meet deadlines
Live within a 2-hour commutable distance to New York City
Benefits
Hybrid schedule: In office Tuesday–Thursday. Remote Monday & Friday
11 paid holidays + 3 floating holidays
Paid time off: 12 days in year 1, 18 days in year 2
Paid sick leave
Paid Summer Fridays
Health & wellness coverage: medical, dental, vision (80% employer-paid), plus life & disability insurance
Retirement & tax-advantaged accounts: 403(b) plan, flexible spending accounts, transit reimbursement
Company
New York Cares
New York Cares is leading volunteers organization helping the city's most vulnerable residents.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeanne Straus
Board of Directors & Co-Founder
Christopher Pearson
Community Partnerships Manager
Recent News
New York Business Journal
2023-09-07
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