Siemens Digital Industries Software · 6 hours ago
Strategic Student Program: Customer Success Operations Intern (GSCS, Summer 26)
Siemens Industry Software is a leading global software company dedicated to computer aided design and 3D modeling. The Customer Success Operations Intern will engage in strategic projects, support customer success plans, and collaborate with teams to enhance delivery excellence.
Computer Software
Responsibilities
Support in developing and managing customer success plans, business reviews, and execution plans
Leveraging best in class Industry standards to optimize customer outreach, onboarding and relationship management
Contribute to a wide range of customer success activities, including analytics platforms, telemetry support, and playbook development
Assist in managing a large portfolio with over 2,500 product IDs
Shadow customer success managers to gain hands-on experience in customer interactions
Participate in customer co-creation processes to enhance delivery excellence
Potentially prepare and co-moderate business reviews
Qualification
Required
Currently enrolled as a university student (undergraduate or graduate)
Minimum 3.0 GPA
Flexible (Hybrid or Remote); Base preferred near Fremont, CA
Currently enrolled in a Customer Success Management program or related field
Exceptional communication and presentation skills
Innovative and out-of-the-box thinking
Proficient in Microsoft Office, specifically Excel and PowerPoint
Preferred
Background in Mechanical, Electrical, Automotive, or Computer Science Engineering preferred
Familiarity with Tableau, Power BI, or similar tools is advantageous
Prior experience with mechanical design or mechatronics tools like Solid Edge is a plus
Previous work experience, especially in a SaaS company or startup environment, is beneficial
Benefits
Networking with our global leaders
Mentorship from senior engineers
Individual career development planning
Professional and technical workshops
Energetic student community
Potential for full time offers after university graduation and completion of the program
Paid volunteer time off
Employee discounts at our top customer sites
Time off in accordance with Company policies, including paid sick leave and paid volunteer time off
Company
Siemens Digital Industries Software
We help organizations of all sizes digitally transform using software, hardware and services from the Siemens Xcelerator business platform.