Benefits and Eligibility Specialist I 2026-00155 jobs in United States
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NEOGOV · 1 day ago

Benefits and Eligibility Specialist I 2026-00155

NEOGOV is seeking a Benefits and Eligibility Specialist I to support the Department of Family Services in Wyoming. This role involves providing comprehensive case management to individuals and families seeking economic assistance, ensuring they access essential resources and navigate services effectively.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Provides support of economic assistance programs, which may include TANF, food stamps, etc
Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs
Provides benefits timely and accurately while collaborating with other state and community partners for the health and safety of the public
Assists with audits to ensure compliance with state and federal requirements
Maintains computer databases and enters information
Conducts client interviews to determine eligibility
Maintains cases once approved
Maintains public relations with community referral agencies and others
Recognizes and provides intervention services for people in crisis
Trains new employees
Assists with hearings through written or verbal testimony or exhibits

Qualification

Interviewing techniquesLawsRegulationsCommunity resources knowledgeComputer systems knowledgeGeneral office proceduresCrisis interventionTraining new employees

Required

Associate's Degree
0-2 years of progressive work experience (typically in Benefits and Eligibility)
Knowledge of effective interviewing techniques, including attitudes, behaviors, and value judgments that affect the worker-client relationship
Knowledge of laws, rules, regulations, policies, procedures and manuals
Knowledge of community and governmental resources and programs and how to access them
Knowledge of agency computer systems and their application
Knowledge of general office procedures
Knowledge of state and federal criminal justice processes

Benefits

Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program– Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program– Earn paid time off and incentives by focusing on your personal health

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase