Equiniti · 9 hours ago
Implementation Manager-6
UT
Full-time
Onsite
Mid, Senior Level
$90K/yr - $110K/yr
3+ years expEquiniti is undergoing a bold transformation, powered by a dynamic leadership team. They are seeking an experienced Implementation Manager to lead the deployment of their Cap Table Management and Equity Compensation Management software, ensuring efficient software adoption and addressing customer service tickets.
Business Process Automation (BPA)ConsultingCreditFinancial ServicesOutsourcingPayments
Responsibilities
Lead end-to-end project management for software implementation, working one-on-one with client companies
Develop and execute comprehensive project plans, timelines, and deliverables to ensure on-time and successful software adoption
Collaborate with internal teams (sales, product, customer success) to align implementation strategies with client needs and expectations
Fulfill service tickets from existing customers, aiding in troubleshooting alongside the user and internal customer support team
Work closely with clients during the implementation process to address queries, concerns, and provide assistance
Gather and document intake requirements for implementation, specifically focused on equity compensation industry standards
Ensure a thorough understanding of client needs to tailor the implementation process accordingly
Develop and nurture relationships with internal and external technical stakeholders
Collaborate with client companies to build strong working relationships, ensuring a smooth implementation process
Create and maintain reports that provide transparency into each implementation, tracking progress and identifying potential roadblocks
Communicate effectively with internal stakeholders to keep them informed about project status
Conduct standard training sessions on the platform for administrators before account sign-off and 'go live.'
Ensure clients are proficient in using the software to maximize its benefits
Qualification
Required
3-5 years of hands-on implementation, customer success, project management, technical consulting, and/or private company equity compensation analysis/consulting experience
3+ years of prior work experience in SaaS as a consultant, with a professional services organization or as an internal consultant in the Equity Compensation space
Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues
Strong knowledge and proficiency in Excel / Google Sheets
Excellent verbal, written, and interpersonal communication skills
High attention to detail and accuracy
A self-motivated team player, ready to embrace a fast paced, high-growth environment
Proven project management skills
Strong interpersonal and communication skills
Experience in equity compensation industry practices
Ability to analyze and understand technical requirements
Excellent problem-solving and troubleshooting abilities
Proficient in creating and maintaining reports
Preferred
CEP (Certified Equity Professional) designation preferred or desire to obtain certification
PMP Certification is a plus
Company
Equiniti
Equiniti the specialist technology outsourcer, providing non-discretionary payment and administration services to blue-chip companies.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-05-27Acquired
2013-11-06IPO
Leadership Team
Avivit Farzam
VP, Capital Markets, Israel
Adam Green
Chief Risk Officer
Recent News
GlobeNewswire
2026-01-16
GlobeNewswire
2026-01-16
2025-11-24
Company data provided by crunchbase