Capstone Logistics, LLC · 6 hours ago
Director of Operations
Hagerstown, MD
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expCapstone Logistics, LLC is a leading North American supply chain solutions partner. The Director of Operations is responsible for driving partner satisfaction and operational excellence, providing leadership to Site Operation Managers and overseeing all warehouse activities in an assigned region.
Logistics
Responsibilities
Maximize operational efficiency using defined metrics continuously improving operational performance while optimizing both company and partner measures
Ensuring partner satisfaction through regular communication and execution of both internal and external key performance indicators. Including, but not limited to monthly site visits and quarterly business reviews with partner executive on-site and regional leadership. Will ensure compliance to company safety policies
Coordinate staffing and operational needs of all operations within assigned region in conjunction with Human Resources Department, including hiring, firing, performance appraisals, transfers, promotions, discipline, and identifying and resolving problems all within established Company policies, processes and procedures
Provide regional information to appropriate Company personnel in order to maintain effective communications within Company related to competitor actions and partner activities
Plan, implement, monitor, evaluate and coordinate all activities in the assigned region to achieve the budgeted sales, pricing, and gross margin objectives and goals established by Company
Quotes various rates for partner and analyzes possible routes for new business
Contact and visit national and regional service warehouses, 3PL's, grocery/non-grocery warehouses, trucking and transportation firms, or any other sales channel partners to achieve budgeted sales channel penetration and retain current Company partners
Communicates with partners to handle any escalated partner service issues or complaints
Oversee and monitor partner contacts by regional employees under supervision to ensure all employees of Company are meeting the professional and quality standards established by Company
Oversee and maintain procedure for ensuring multiple warehouse site managers and supervisors have appropriate practices and controls in place to ensure a safe and secure workplace for employees in conjunction with the safety and human resources departments
Direct, coordinate, and assign work activities to all employees under supervision in assigned region and monitor, review and evaluate work product, methods, and procedures of those employees
Compliance and site-level accountability to all safety programs, policies and procedures
Perform miscellaneous duties and projects as assigned and required
Qualification
Required
Bachelor's degree in Business Administration, Logistics or related field required
Five to ten year's operations management within retail or distribution with multiple location responsibility
Must be able and willing to travel between different sites within a campus environment
Must have prior P&L or Cost Center Control responsibility
Ability to stand for long period of times
Ability to safely operate material handling equipment as needed
Ability to work in warehouse environment on concrete flooring and in varying temperatures
Ability to travel, either via automobile or airplane for extended periods of time
Ability to lift 30 to 45 lbs
Preferred
Master's degree preferred
3PL experience preferred
Grocery and retail experience a plus
Experience starting up and managing new locations
Benefits
A health benefit package to include major medical, dental, vision, life, short-term disability, LTD, 401k and various supplemental policies
Company
Capstone Logistics, LLC
Capstone Logistics is the leader in providing specialized, technology-enabled solutions for the most challenging supply chains.
10001+ employees
H1B Sponsorship
Capstone Logistics, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (4)
2022 (5)
2021 (8)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$37.5MKey Investors
Prospect Capital Corporation
2020-10-22Acquired
2015-06-16Debt Financing· $37.5M
2011-11-29Debt Financing
Leadership Team
Ahmed Abdalla
Chief Technology Officer
G
Gene Weiland
Chief Information Officer
Recent News
2024-05-20
Atlanta Business Chronicle
2023-10-21
Saratoga Partners
2023-09-07
Company data provided by crunchbase