Diamondback Energy · 18 hours ago
Analyst I Desktop Support
Oklahoma City, OK
Full-time
Onsite
Entry Level
1+ years expDiamondback Energy is seeking an Analyst I Desktop Support to provide assistance to end users across multiple locations. This role involves troubleshooting and resolving desktop support requests, managing help desk operations, and maintaining hardware and software inventory.
EnergyEnergy ManagementOil and Gas
No H1B
Responsibilities
Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs
Monitor, manage, and maintain the help desk and helpdesk/desktop related software
Conduct research on desktop products and recommend products for purchase
Troubleshooting and repairing to ensure laptops/desktops function correctly with multiple systems such as servers, storage, network and applications
Work independently to troubleshoot all support requests and follow escalation policies
Communicate directly with end users in person, over the phone, via e-mail and through remote assistance software to identify and resolve end user issues
Participate in testing, documentation and implementation of assigned projects
Track hardware/software, maintain inventory and software licensing
Qualification
Required
High School Diploma or GED
Minimum one (1+) year of IT Desktop Support experience
Minimum one (1+) year of experience in Microsoft desktop operating systems including Microsoft Office
Must be able to travel occasionally
Ability to lift 35 pounds occasionally
Preferred
Associate's degree in an IT related field preferred
Experience at an Oil and Gas producer
Experience with Oil and Gas software such as: SAP, P2 Merrick, Peloton WellView, Aries, Petra, Assent, Oildex, Manage Engine, Microsoft SharePoint, Microsoft Intune, TAM, XSPOC, and Ignition
Certifications such as: Microsoft Certified Professional (MCP), Microsoft Certified Desktop Support Technician (MCDST), CompTIA A+, etc
Strong work ethic, able to work with a sense of urgency in a fast-paced environment where priorities may change
Company
Diamondback Energy
Diamondback Energy to Acquire Mineral Interests in Midland County
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$4.25B2025-03-06Post Ipo Debt· $1.2B
2024-09-19Post Ipo Secondary· $2.2B
2024-04-09Post Ipo Debt· $850M
Leadership Team
Albert Barkmann
Vice President Reservoir Engineering
Kaes Van't Hof
Vice President
Recent News
2026-01-09
2025-12-31
Company data provided by crunchbase