ACL Digital · 4 hours ago
Senior ServiceNow Developer
San Diego, CA
Contract
Hybrid
Senior Level
6+ years expACL Digital is seeking an experienced Senior ServiceNow Developer with deep expertise in the overall platform including integrations. This role will lead the design, development, and optimization of ServiceNow-based integration solutions, owning the end-to-end technical lifecycle for integrating ServiceNow with enterprise systems and third-party applications.
Business IntelligenceCloud ComputingDevOpsHardwareInformation TechnologyInternet of ThingsMobile AppsRetail TechnologySaaSSoftware
Hiring Manager
Harshit Garg
Responsibilities
Design, develop, and maintain integrations between ServiceNow and enterprise systems using IntegrationHub, Flow Designer, Scripted REST APIs, MID Servers, web services (REST/SOAP), and message queues
Lead the integration architecture for new capabilities, ensuring alignment with enterprise standards, security requirements, and governance models
Develop reusable integration frameworks, patterns, and templates to accelerate future integrations
Build and enhance Script Includes, Business Rules, Transform Maps, Import Sets, custom APIs, and data flows
Support platform upgrades, runbook automation, and best-practice integration hardening
Troubleshoot integration failures and performance issues; implement corrective and preventive solutions
Partner with cross-functional teams including Enterprise Architecture, Security, HRIS, ITSM, ITOM, and external vendors to define functional and technical integration requirements
Serve as the subject-matter expert for API design, authentication models (OAuth, Basic Auth), and secure data exchange patterns
Provide technical guidance to junior developers and participate in peer reviews
Create high-quality architectural diagrams, sequence flows, mapping documents, and operational documentation
Ensure integrations adhere to compliance, privacy, data retention, and audit standards
Contribute to ServiceNow governance models, coding standards, and CI/CD automation
Qualification
Required
6–10+ years of experience as a ServiceNow Developer, with at least 3+ years specializing in integrations
Strong expertise with IntegrationHub, Flow Designer, Scripted REST APIs, MID Server orchestration, and web service integrations
Proficiency in JavaScript, ServiceNow Glide API, and ServiceNow scoped application development
Experience integrating ServiceNow with enterprise systems such as HRIS, ITSM tools, CRM systems, identity platforms, monitoring tools, or cloud platforms
Strong understanding of authentication frameworks (OAuth 2.0, JWT, Mutual TLS)
Demonstrated ability to diagnose complex issues across distributed systems
ServiceNow certifications preferred (CSA required; CIS for ITSM/HRSD/IntegrationHub highly preferred)
Preferred
Experience with event-driven or asynchronous integrations (Webhooks, Kafka, MQ, or similar)
Hands-on experience with CMDB, discovery, and lifecycle management
Familiarity with Now Assist, Vertual Agent, and AI search
Experience in large-scale global environments with high availability and data integrity requirements
Familiarity with DevOps practices such as Git, ATF, CI/CD pipelines, and automated deployment frameworks for ServiceNow
Experience designing integrations in regulated industries or environments requiring strict security controls
Company
ACL Digital
ACL Digital is a design-led digital engineering and transformation firm.
1001-5000 employees
H1B Sponsorship
ACL Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (29)
2023 (26)
2022 (33)
2021 (20)
2020 (19)
Funding
Current Stage
Late StageLeadership Team
Srikanth Raghavan
Associate Vice President
Recent News
2025-11-28
Precedence Research
2025-11-28
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