Legacy Community Health · 2 weeks ago
Front Office Clerk
Houston, TX, US
Full-time
Onsite
New Grad, Entry LevelLegacy Community Health is the largest Federally Qualified Health Center in Southeast Texas, delivering affordable healthcare for nearly 40 years. As a Bilingual Front Office Clerk, you will play a crucial role in enhancing the patient experience by managing communications, streamlining patient intake, and leveraging technology to support clinic operations.
Health CareNon Profit
Responsibilities
Streamline communication by expertly managing and routing calls with precision and efficiency
Create a seamless patient intake process, harnessing technology to enhance client interactions
Utilize advanced data-entry systems to maintain impeccable patient records
Collaborate with the volunteer coordinator to optimize volunteer engagement through innovative solutions
Leverage technology to manage appointments and ensure meticulous adherence to procedures
Handle transactions with accuracy, utilizing digital payment solutions and cash handling protocols
Maintain a welcoming and technologically advanced clinic lobby environment
Assist in processing lab results using integrated digital platforms as directed by the Practice Manager
Drive positive organizational change by contributing to our Performance Improvement Program
Foster a modern and respectful atmosphere for patients, families, and colleagues
Collaborate dynamically to achieve department goals, utilizing data-driven insights to build effective relationships
Thrive in a primary care medical home environment, emphasizing continuous improvement
Engage in comprehensive safety training programs to uphold a secure clinic environment
Ensure workspace and equipment meet Legacy's cutting-edge standards
Master Legacy's digital exposure control plans to enhance pathogen safety
Demonstrate agility by taking on additional duties as needed in a fast-paced environment
Qualification
Required
High school graduate or equivalent—a foundational step towards a future-driven career
Exhibit a professional phone demeanor with a tone that resonates innovation and clarity
Excel in multitasking and managing a dynamic range of incoming communications
Demonstrate exceptional data-entry skills with a precision-oriented mindset
Proficiency in computer literacy
Possess foundational math skills and filing abilities to maintain system orderliness
Exhibit decision-making prowess in high-pressure situations, contributing to agile problem-solving
Preferred
Bilingual in English/Spanish is highly advantageous for enhancing community engagement
Experience in multi-line phone systems being advantageous
Benefits
Paid Time Off & Paid Company Holidays
Medical, Dental, Vision & Life Insurance
Flexible Spending Account (FSA)
403(b) Retirement Plan with Company Match
Short-Term & Long-Term Disability
$0 Copay for Legacy Provider visits
$0 Copay for prescriptions filled at Legacy Pharmacies
Travel Insurance & Pet Insurance
Subsidized Gym Membership
And much more!
Company
Legacy Community Health
Legacy Community Health is a full-service health care system comprised of over 50 locations in the Texas Gulf Coast region offering primary care, pediatrics, OB/GYN, behavioral health, dental, vision, specialty care, and pharmacy services.
Founded in 1981
1001-5000 employees
H1B Sponsorship
Legacy Community Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (2)
2022 (8)
2021 (12)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Robert P. Palussek
Chief Operating Officer
Chelsea Leal
HR Business Partner
Recent News
2025-06-10
2025-06-10
2025-06-09
Company data provided by crunchbase