Spray Equipment & Service Center · 7 hours ago
Shipping & Customer Support Coordinator
Fort Worth, TX
Full-time
Onsite
New Grad, Entry LevelSpray Equipment & Service Center is a recognized leader in the industrial paint and coating industry, and they are seeking a Shipping & Customer Support Coordinator to oversee all aspects of their shipping and receiving department. The role involves ensuring order accuracy, handling shipments, maintaining inventory records, and providing customer support in a professional manner.
ConsultingIndustrial AutomationManufacturing
Responsibilities
Receive all incoming packages delivered via FedEx, UPS, general carriers, and other deliveries to the store. Match up packing slips with deliveries. After matching received items with the purchase order, log in merchandise received
Efficiently load and unload shipments from trucks and containers, ensuring all items are handled with care
Ship appropriate parts for customers providing same-day service when parts are available. Ensure inventory counts are accurate at time of shipment
Ensure proper labeling and packing of shipments to prevent damage or loss
Complete bill of lading, including if item is hazardous, etc. Ensure prompt pickup and delivery of item(s)
Close out UPS manifests daily
Maintain accurate inventory records through regular audits, cycle counts, and reconciliations
Diligently follow up with vendors on acknowledgements and back-order updates
Coordinate with service department and vendors to ensure timely and accurate processing of purchase orders, shipments, and deliveries. Verify incoming shipments against purchase orders and resolve any discrepancies
Inspect and evaluate incoming inventory for quality and accuracy. Identify and report any issues or discrepancies to management
Occasional pickup and/or delivery of parts
Maintain warehouse cleanliness and organization
Assist customers (via phone and/or in person) with sales of merchandise in a professional manner
Resolve/research any customer questions/complaints and ensure resolution in a timely fashion
Communicate with salesmen regarding customer parts orders
Proficient in the use of parts breakdowns
Ensure all sales to customers are logged on to Pick Tickets
Ensure all parts are pulled for Pick Ticket
Qualification
Required
High School diploma or equivalent
Attention to detail
Proficient computer knowledge
Valid driver's license and a clean driving record
Preferred
Experience in purchasing, customer service and/or shipping & receiving preferred
Experience with a multi-line phone system preferred
Experience with a forklift is a plus
Benefits
401(k) matching
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Vision insurance
Company
Spray Equipment & Service Center
Spray Equipment & Service Center offers consultation, turnkey finishing equipment, and industrial finishing solutions.
Founded in 1969
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Shadinger
Chief Executive Officer
Company data provided by crunchbase