Parking Network B.V. · 1 day ago
Field Technician (San Francisco, US)
Parking Network B.V. is focused on transforming the way the world parks. As a Field Technician, you will provide on-site support for Flash customers, managing installations and ensuring all systems meet project specifications while delivering high-quality customer service.
Mobile AppsTransportation
Responsibilities
Manage installations with guidance of the Project Manager - leveraging internal and partner relationships to fully understand the scope and nature of each assigned project as per the project manager
Commission and test all aspects and functionality of Flash equipment at the completion of installation
Service, troubleshoot, and resolve issues
Exhibit strong professional business ethics, including: building and maintaining constructive working relationships, implementing proactive and concise communication
Acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating FlashParking’s core values
Ensure all hardware, systems, and equipment are tested and working properly before leaving clients' locations
Be familiar with various gate manufacturers and model/types in order to successfully program multiple variations per project nature and scope
Qualification
Required
General knowledge of LAN/WAN networks and associated components
General experience with low and high voltage wiring or commercial electrical knowledge
Experience with troubleshooting methodologies & quality testing
Parking experience
Ability to understand Flash Parking software solutions, capabilities, and installations, including a solid understanding of FlashParking hardware and associated troubleshooting techniques
Ability to quickly learn and understand new hardware/electronic components
Ability to work autonomously in an uncontrolled environment (parking garage)
Experience communicating with colleagues and customers in a technical support environment
Comfortable using hand tools and a multimeter
Ability to use a personal computer and proficiency with other Microsoft Office applications
PARCS experience
Access Control/CCTV experience
Strong written and verbal communication skills; Documentation skills
Amazing attention to detail
An “I've got this” attitude
Ability to read, write, speak and understand the English language in a business environment
A valid U.S. Driver's License
Preferred
Comptia A+ certification a plus
Network+ certification preferred
Bachelor's Degree, Associate's Degree or a Technical School Certification in a related field (or equivalent education, plus customer support, project coordination, or account management experience) is preferred
Benefits
Comprehensive medical, dental, and vision insurance
401(k) with company match
Paid time off and flexible work environment
Opportunities for professional growth and development
Company
Parking Network B.V.
At Parking Network we are passionate about connecting professionals in the parking industry.
Funding
Current Stage
Early StageCompany data provided by crunchbase