Zeta Global · 5 hours ago
Client Success Manager
United States
Full-time
Remote
Mid Level
$80K/yr - $95K/yr
4+ years expZeta Global is an AI-Powered Marketing Cloud that helps marketers acquire, grow, and retain customers efficiently. The Client Success Manager will manage client relationships and campaign performance, ensuring that clients meet their goals while driving account growth through digital advertising programs.
AdvertisingAnalyticsInformation ServicesMarketing
Responsibilities
Serve as primary point person for any/all campaign requests communication with clients, including creative changes, pacing reports, performance reports, client meetings, campaign recommendations, etc
Rapidly acquire a deep and technical understanding of Zeta’s core offerings, campaign analyses, competitive solution advantages, and the processes that power them with the ability to articulate the benefits of each persuasively to prospects and customers
Own creative tracking and project management across all campaigns, including creative intake, version control, approvals, revisions, launch readiness, and post-launch updates, ensuring timelines, requirements, and dependencies are clearly documented and met
Conceptualize and manage project timelines, coordinating with internal teams to meet client goals
Liaise with both internal and external teams, maintaining clear documentation and accountability to track deliverables
Monitor both internal and third-party reporting for features like pacing, performance and budgetary purposes
Work closely with internal teams to provide continued feedback and analysis for campaigns, inclusive of optimization suggestions and recommendations
Partner with the Zeta Analytics and Client Development teams to prepare post-campaign analysis reports for clients
Manage new and existing client campaigns to successfully meet and exceed client performance expectations and maintain strong relationships with advertisers to ensure long-term success
Manage the flow of campaigns from start to finish
Qualification
Required
4+ years experience in online advertising within Client Success/Account Management, and/or client-facing Project Management function
Comfort holding yourself and your teammates accountable to mutual agreements and goals
Demonstrated ability to develop and nurture relationships and positively impact all levels of the decision-making process
Proud reputation as a 'go-getter' with comfort digging into challenges
Ability to manage multiple projects in an accelerated environment, while maintaining careful attention to detail and strong organizational and time management skills
Passion for media and data, and a thorough understanding of the digital advertising industry
Strong analytical skills, including high level of comfort with Excel
Strong presentation skills, including a high level of comfort with PowerPoint
Excellent persuasive writing, communication, and presentation skills
Able to work independently, while being open to direction and guidance
Travel as needed
Benefits
Unlimited PTO
Excellent medical, dental, and vision coverage
Employee Equity
Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
Company
Zeta Global
Zeta offers technology and marketing services to help brands acquire, engage, and retain customers.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
BofA Securities
2024-09-04Post Ipo Secondary· $105.26M
2024-09-04Post Ipo Equity· $204.94M
2024-09-03Post Ipo Debt· $550M
Leadership Team
David Steinberg
CEO, Co-Founder, and Chairman of the Board
Christian Monberg
Chief Technology Officer
Recent News
The Motley Fool
2026-01-16
Destination CRM
2026-01-07
Company data provided by crunchbase