PC Analyst jobs in United States
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LMCU · 18 hours ago

PC Analyst

Lake Michigan Credit Union is seeking a PC Analyst to ensure efficient operation of network computing systems. The role involves installing, supporting, and managing software and hardware devices, providing Tier II Helpdesk support, and collaborating with IS Network systems staff.

BankingFinanceFinancial ServicesNon Profit

Responsibilities

Installs, supports, and manages software and hardware devices (including inventory management/tracking and licensing). Responds to and develops solutions for component failures and complex technical problems in all of these areas to deliver a sound and stable computing infrastructure
Consults with Information Systems management and other personnel to assure that IS standards for control, security and data recoverability are understood and followed; coordinates with other IS staff to assure that appropriate IS computing standards are implemented and maintained; manages software upgrades to assure compliance with standards and control procedures
Participates in team and individual projects including new location setups
Provides Tier II Helpdesk support to LMCU personnel
Collaborates with IS Network systems staff to support the following computing components PC/LAN workstations, WAN communications links, printers, telephony equipment, and peripheral devices

Qualification

A+ certificationNetwork+ certificationActive DirectoryPC Imaging SoftwareHelpdesk ticketing systemWindows OSAntivirusTroubleshootingOffice Productivity Suite

Required

Two to five years of similar or related experience
A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours
Experience in PC usage and hardware/software support
Experience with Active Directory, DNS, PC Imaging Software, Helpdesk ticketing system
Current windows OS experience a plus
Ability to diagnose problems over a WAN in remote locations
Must be able to install, troubleshoot, and support personal computers, Windows, network and data communications software and hardware
Proficient in Antivirus, diagnosing faulty hardware and software, software installation locally and remotely
Must be familiar with Office Productivity Suite and able to work trouble tickets

Preferred

A+ or Network+ certification is highly preferred

Benefits

Weekly pay
Retirement savings options
Comprehensive health coverage including medical (with prescription)
Dental
Vision
HSA match
Paid parental leave
Tuition reimbursement

Company

You’ll enjoy a rewarding, professional environment where you’ll be encouraged to innovate and excel.

Funding

Current Stage
Late Stage

Leadership Team

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Peter Dann
Chief Financial Officer
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Dharmesh Patel
COO - Southwest Florida Region
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