Fullsteam · 15 hours ago
Marketing Account Manager (Car Wash Software Experience Preferred)
United States
Full-time
Remote
Entry, Mid Level
2+ years expFullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish. As a Digital Marketing Account Manager, you will serve as the primary point of contact for clients, managing ongoing communications and providing support to enhance client outcomes and engagement.
PaymentsSoftware
Responsibilities
Manage ongoing client communications via email, phone, and video meetings to address topics including:
Strategy to include upsell opportunities and new offerings
Data Dashboard Navigation
Campaign performance & updates
Assistance/troubleshooting as needed
Serve as a liaison between client and internal teams for ongoing requests
Monitor campaign performance and delegate corresponding tasks for internal teams accordingly for optimizations, changes, etc
Qualification
Required
Minimum of 2-3 years of experience in account management, client services, or a related role
Proven track record of managing client relationships and driving client satisfaction
Experience with project management software and CRM platforms
Ability to collaborate with cross-functional teams to achieve client goals
Excellent verbal and written communication skills, specifically as it pertains to expressing ideas clearly and effectively to clients and team members
Solution-oriented mindset while navigating challenges to provide results in a timely manner
Excellent time management skills to balance client communications, internal communications, and project management tasks simultaneously
Preferred
Car Wash industry experience preferred
Company
Fullsteam
Backed by Aquiline Capital Partners and ADIA, Fullsteam is a dynamic and growing team of 1,700 employees committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Aquiline Capital PartnersSixth Street
2023-05-25Private Equity
2021-12-02Private Equity
Leadership Team
Bradley Friemel
Chief Technology Officer, Rentals Vertical
Charles Freund
Chief Financial Officer
Recent News
Company data provided by crunchbase