Synechron · 2 hours ago
ServiceNow Architect
Charlotte, NC
Full-time
Onsite
Senior Level
$130K/yr - $140K/yrSynechron is a global consulting firm focused on transforming businesses through digital solutions. They are seeking a highly skilled ServiceNow Architect to design and enhance the ServiceNow platform, ensuring it meets enterprise needs and aligns with best practices.
ConsultingIT ManagementSoftware
Responsibilities
Architect, design, configure, and implement ServiceNow modules including CMDB, SPM, SAM, APM/EA
Customize and extend platform capabilities utilizing scripting, automation, APIs, and other ServiceNow development best practices
Develop and manage integrations with external systems such as SAP Ariba, cloud platforms, messaging systems, and other enterprise tools
Implement and maintain CMDB health and accuracy through normalization, reconciliation, and data certification processes
Map and enforce CSDM (Common Service Data Model) standards across all modules and business services to ensure data consistency and best practices
Support the creation, execution, and validation of test cases for UAT, SIT, and production releases
Collaborate closely with architects, business analysts, and client SMEs to gather requirements and propose scalable technical solutions
Develop comprehensive technical documentation, runbooks, deployment guides, and support materials
Provide technical guidance and mentorship to junior developers, ensuring adherence to architectural standards and coding best practices
Participate in deployment planning, cutover activities, and post-go-live stabilization to ensure smooth transitions and ongoing platform stability
Qualification
Required
Proven experience as a ServiceNow developer, with strong knowledge of SPM, CMDB modules
Extensive experience designing, configuring, and customizing ServiceNow applications
Strong scripting and automation skills (JavaScript, REST APIs, SOAP, etc.)
Experience with integrations involving third-party systems such as cloud services and enterprise applications
Knowledge of CSDM standards and best practices for configuration management
Strong problem-solving skills and attention to detail
Excellent communication skills with ability to collaborate across technical and business teams
ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist, or other relevant certifications) are highly desirable
Preferred
Experience with cloud platforms (AWS, Azure, Google Cloud) integration
Familiarity with ServiceNow's Orchestration and automation capabilities
Knowledge of enterprise architecture and ITSM best practices
Benefits
10 days of paid annual leave (plus sick leave and national holidays)
Maternity & paternity leave plans
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
Retirement savings plans
A higher education certification policy
Commuter benefits (varies by region)
Extensive training opportunities, focused on skills, substantive knowledge, and personal development
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
Company
Synechron
Synechron is a technology consulting and outsourcing company that helps clients in capital markets, insurance, and banking industries.
Founded in 2001
10001+ employees
H1B Sponsorship
Synechron has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (543)
2024 (628)
2023 (665)
2022 (722)
2021 (720)
2020 (1404)
Funding
Current Stage
Late StageLeadership Team
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