Amazon · 1 hour ago
Program Manager, Promotions Operations, Worldwide Grocery Stores
Arlington, Virginia, USA
Full-time
Onsite
Mid Level
$74K/yr - $130K/yr
3+ years expAmazon is a leading global company that is transforming the grocery shopping experience. They are seeking an experienced Program Manager to lead promotional operations and process enablement for their omnichannel grocery business, ensuring operational excellence and effective promotional execution across various teams.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Develop and maintain comprehensive SOPs for promotions processes, ensuring category teams have clear operational guidelines for planning and executing promotions
Lead proactive quality audits of promotions to deliver excellent customer experience and identify opportunities for process improvement
Translate business requirements into clearly documented BRDs for promotions tool development
Coordinate UAT participation for promotions tool updates and system enhancements, ensuring business requirements are met
Partner with Merch Ops Central Analytics to define dashboard requirements that enable category teams to monitor promotions performance and effectiveness
Build roadmaps to improve promotional operational efficiency through process optimization and automation
Contribute to director-level promotions reviews reporting on operational health, quality metrics, and promotions effectiveness
Document best practices for promotions execution and create training materials to drive adoption of standardized processes across category teams
Consult with Trade Planning and Marketing teams to ensure all promotional initiatives meet operational quality standards
Partner with technical teams to identify opportunities for promotional workflow automation and simplification
Qualification
Required
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Preferred
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Experience defining pricing and/or promotion strategy for a retail business
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase