FOCUS Learning Corporation · 8 hours ago
Training & Compliance Administrator Consultant
FOCUS Learning Corporation is a respected technology provider in mission-critical training and compliance solutions for regulated industries. The Training & Compliance Administrator Consultant will support utility clients with training program administration and compliance activities, ensuring timely and accurate assistance.
Responsibilities
Serve as the primary support contact for assigned utility clients
Respond to client inquiries and assist with training program needs
Participate in regular client check-ins, status meetings, and planning sessions
Provide guidance on training workflows, documentation requirements, and compliance expectations
Establish and sustain long-term, positive, professional relationships with client training, operations, and compliance personnel
Maintain and update client training records, task lists, On-the-Job Training (OJT) Guides, and program training maps within the Qlarity platform
Enter task qualifications records, course rosters, grades, and evaluation data
Generate reports and assist clients in tracking training completion and compliance status
Support clients in navigating Qlarity features and workflows
Assist with scheduling training activities and issuing notifications
Maintain electronic training files, documentation, and evidence records
Upload training completion records to System Operator Certification and Continuing Education (SOCCED) database, and reconcile training records with SOCCED as needed
Support development and maintenance of Individual Development Plans (IDPs)
Help compile and prepare quarterly and annual training program review materials
Apply working knowledge of NERC PER-005 and related standards to support client training documentation
Assist clients in preparing evidence for audits, spot checks, and internal reviews
Ensure training records and documentation meet regulatory expectations
Identify opportunities to improve client workflows and recommend enhancements
Collaborate with internal teams to resolve system issues or support client requests
Participate in internal training to maintain proficiency in Qlarity and regulatory requirements
Qualification
Required
Bachelor's degree in a related field (e.g., business, education, engineering, information systems) or equivalent experience
1–3 years of experience in training administration, compliance support, utility operations, or a related field
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to manage multiple clients and tasks in a fast-paced environment
Proficiency with software systems and comfort learning new platforms
Proficiency in the Qlarity training and compliance management software (training provided)
A working understanding of NERC PER-005 and related reliability standards
Preferred
Experience in the electric utility industry or familiarity with system operations
Working knowledge of NERC PER-005 or other reliability standards
Experience with training management systems or LMS platforms
Exposure to Job Task Analysis (JTA) or the Systematic Approach to Training (SAT/ADDIE)
Prior client-facing or consulting experience
Benefits
Health
Dental
Vision and Life & Disability insurance
401k / retirement plan with matching contributions
Company
FOCUS Learning Corporation
FOCUS Learning Corporation has provided training design services to the Department of Energy, nuclear power, & manufacturing industries.