eSpace · 20 hours ago
People Operations Support Specialist
Arlington, TX
Full-time
Onsite
Mid Level
3+ years expE-Space is a company focused on making connectivity from space universally accessible and secure. They are seeking a People Operations Support Specialist to manage the employee lifecycle, ensuring smooth onboarding, accurate records, and timely benefits administration as the company scales.
ArchitectureBig DataMobileOpen SourceSoftwareWeb Development
No H1B
Responsibilities
Own employee lifecycle administration from post-offer acceptance through offboarding
Enter, update, and maintain accurate employee records in Rippling (job changes, manager changes, location updates, compensation changes, employment status changes)
Coordinate and execute employee offboarding logistics, including system access removal, benefits notices, and documentation (decision-making handled by HR leadership)
Ensure lifecycle changes are reflected accurately across HR, payroll, benefits, and IT systems
Own the operational execution of onboarding for all U.S. hires
Coordinate with IT, Facilities, Security, and hiring managers to ensure day-one readiness (equipment, access, accounts)
Build, maintain, and run a structured orientation program (weekly and as needed) to provide a consistent onboarding experience
Create and maintain role- and location-specific onboarding checklists and workflows
Serve as an onsite resource for new hires during their first days, assisting with systems, paperwork, and setup
Administer employee benefits programs, including new hire enrollment, life events, eligibility tracking, and corrections
Support employees in understanding benefits options and completing enrollment
Maintain accurate benefits data across systems
Work with brokers and carriers to resolve benefits-related issues
Support open enrollment planning, execution, and communications
Own the day-to-day management of the HR ticket queue and/or HR inbox for non-urgent employee requests
Serve as the first point of contact for routine HR questions (benefits, onboarding status, documentation, systems access)
Resolve Tier 1 inquiries and escalate higher-risk, sensitive, or judgment-based issues to HR leadership
Track trends and recurring issues to identify process improvements and reduce friction
Maintain accurate digital personnel files and ensure required documentation is completed and properly stored
Track compliance training completion, policy acknowledgments, and required certifications
Support EEO reporting and other recurring compliance filings
Assist with audit readiness by preparing documentation and maintaining data accuracy
Help maintain an annual HR compliance calendar to ensure deadlines are met
Maintain and improve People Operations workflows and documentation
Standardize onboarding, lifecycle, and HR operations processes as the company scales
Identify operational bottlenecks and recommend practical process improvements
Ensure HR operational practices remain scalable, accurate, and employee-friendly
Qualification
Required
3+ years of experience in HR operations, people operations, or workforce administration
Experience owning documentation-heavy workflows with high attention to detail
Demonstrated ability to work quickly and accurately in a fast-paced, high-growth environment
Strong organizational and follow-through skills
Comfort serving as a front-line operational resource for employees and managers
High level of discretion when handling sensitive employee information
Experience with HRIS platforms required; Rippling experience strongly preferred
Benefits
An opportunity to really make a difference
Sustainability at our core
Fair and honest workplace
Innovative thinking is encouraged
Competitive salaries
Continuous learning and development
Health and wellness care options
Financial solutions for the future
Optional legal services (US only)
Paid holidays
Paid time off
Company
eSpace
eSpace is an IT services company that develops tailored enterprise solutions.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0M2009-08-01Grant· $0M
Leadership Team
Youssef Aly
CEO and Co-Founder
Hamdy Khalil
CTO
Recent News
2025-06-23
Company data provided by crunchbase