Technical Support Specialist jobs in United States
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Expedite Talent Solutions · 16 hours ago

Technical Support Specialist

positionMilledgeville, GA
timeContract
remoteOnsite
seniorityMid Level
money$25.95/hr - $25.95/hr
date3+ years exp

Expedite Technology Solutions is seeking a Technical Support Specialist to maintain essential IT operations and support business-critical IT tasks. The role involves installing and configuring workstation software and hardware, analyzing staff needs, and implementing system improvements to enhance productivity.

IT ManagementProfessional ServicesWarehousing

Responsibilities

Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed

Qualification

Troubleshooting MS Office 365Active DirectoryEnd user computing supportNetworking knowledgeSoftware installationTechnical support experienceTroubleshooting peripheral devices

Required

Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line
Technical support: 3 years (Required)
Active Directory: 2 years (Required)
Location: Milledgeville, GA (Required)
Ability to Commute: Milledgeville, GA (Required)

Preferred

VPN: 3 years (Preferred)

Company

Expedite Talent Solutions

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Expedite Talent Solutions is a minority- and woman-owned firm delivering agile staffing, project outsourcing, and professional services to clients across the Healthcare, Commercial, and Public Sectors.
dateFounded in 2009
location
Alpharetta, Georgia, USA
people-size51-200 employees
web-link
https://www.expediteinc.com

Funding

Current Stage
Growth Stage

Leadership Team

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Sandeep Singh
Associate Director / Sr. Client Partner
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Company data provided by crunchbase