Serigraph · 13 hours ago
Inside Sales Rep
West Bend, WI
Full-time
Onsite
New Grad, Entry LevelSerigraph is looking for an Inside Sales Representative to join their dynamic team. In this role, you will connect with customers, manage sales orders, and ensure seamless coordination across teams to support business growth.
Manufacturing
Responsibilities
Engage with customers via phone, email, and digital channels to drive sales and support business growth
Process and manage customer orders, ensuring accuracy and timely fulfillment
Maintain accurate records in CRM systems and track key sales metrics to support overall sales efficiency
Collaborate with outside sales, development, operations, and accounting to ensure seamless order processing and accurate billing/invoicing
Identify opportunities for upselling and cross-selling to maximize revenue potential
Maintain strong client relationships by providing exceptional service and addressing inquiries efficiently
Assist in implementing and refining sales strategies to optimize performance
Contribute to process improvements to streamline workflows and enhance efficiency
Work closely with the Inside Sales Manager to achieve and exceed individual and team sales targets
Ensure a customer-focused approach, delivering high service and responsiveness
Qualification
Required
Experience in inside sales, customer service, or a related role
Strong communication skills with the ability to engage customers effectively
Detail-oriented with strong organizational and problem-solving skills
Ability to work collaboratively across sales, account management, operations, and accounting teams
Proficiency in CRM systems, Microsoft Office Suite (Excel, Word, Outlook), and sales reporting tools
Results-driven mindset with a focus on meeting and exceeding sales targets
High school diploma or equivalent
Preferred
Associate or bachelor's degree preferred
Experience in a fast-paced, sales-driven environment
Strong background in order management and CRM utilization
Knowledge of sales processes, lead management, and customer engagement strategies
Ability to multitask and prioritize tasks effectively
Experience in the printing industry—wide-format, digital, offset, and dye sublimation
Company
Serigraph
Serigraphy, also known as silk screening, screen printing or serigraph printing.
Founded in 1949
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Sean Torinus
Chief Executive Officer
Alan Zeffer
Chief Financial Officer
Recent News
BizTimes - Milwaukee Business News
2025-02-19
Company data provided by crunchbase