Credible · 3 hours ago
Insurance Servicing Specialist I
United States
Full-time
Remote
Entry Level
$20/hr - $30/hr
1+ years expCredible is a marketplace that empowers consumers by providing personalized, prequalified rates and quotes from various lenders and carriers. The Insurance Servicing Specialist I will assist with monitoring policy activity, maintaining customer records, and responding to inquiries, all while focusing on database integrity and customer service.
Consumer LendingCreditFinanceFinancial ServicesMarketplace
Responsibilities
Handling customer requests through email and phone making sure that the multiple available programs and optimal level of customer service are utilized appropriately
Monitoring various processes for the verification of client information and entering it into our internal database
Collaborating with sales agents for all referral details, assisting to figure out complicated issues and resolving them efficiently
Developing various insurance processes and supporting to facilitate improvement of the team, and monitoring all carrier communications related to policy activity
Maintaining all processes and filters, providing technical assistance to the entire workflow, and maintaining communication in routine activities
Modifying, updating, and processing existing policy cancellations
Corresponding with the agent or the insured to inform them or receive the information about the account status or alterations
Evaluating original insurance applications, letters from agents or policyholders, and other documents of the company in order to find out the effects of changes or needs to make changes
Reviewing and verifying data such as name, address, age, policies, and the principal sum
Organizing and working with detailed office records and managing files for all policyholders individually, including policies that are to be canceled or reinstated
Confirming initial premiums, transcribing data to worksheets, entering data into the computer for adjusting accounts, etc
Qualification
Required
A Bachelor's degree preferred (Experience may be considered in lieu of a degree)
1-3 years of insurance experience, ideally in home and auto insurance
Preferred
Experience using GSuites (preferred)
Works independently and has a proven track record of being a fast learner
Proactively develops and executes new ideas and supports a collaborative team approach
Superior ability to stay on task with minimal supervision
Excellent capacity to focus on attention to detail
Benefits
Medical/dental/vision
Insurance
A 401(k) plan
Paid time off
Other benefits in accordance with applicable plan documents
Company
Credible
Credible is a multi-lender marketplace that allows borrowers to receive competitive loan offers from its vetted lenders.
201-500 employees
H1B Sponsorship
Credible has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (20)
2022 (12)
2021 (11)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$25.8MKey Investors
Martis CapitalRegal Funds ManagementSoul Htite
2019-09-05Post Ipo Equity
2019-08-05Acquired
2017-12-08IPO
Leadership Team
Stephen Dash
Founder & Chief Executive Officer
Jereme Albin
Chief Operating Officer
Recent News
2025-10-31
FOXBusiness.com
2025-09-23
2025-03-28
Company data provided by crunchbase