Steel Point Solutions · 4 hours ago
Process Improvement Subject Matter Expert (SME) Program/Office
United States
Full-time
Remote
Senior Level
5+ years expSteel Point Solutions is a SBA Certified (8a), HUBZone, Small Disadvantaged Business, and a Woman Owned Small Business that offers integrated business solutions. The Business Process Engineer is responsible for analyzing, designing, and optimizing business processes to enhance efficiency and effectiveness while collaborating with cross-functional teams to drive continuous improvement.
Information Technology
Responsibilities
Conduct thorough analyses of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement
Gather and document requirements from stakeholders to understand process needs and challenges
Develop and design optimized business processes and workflows that align with organizational objectives
Create process models and documentation to guide implementation and ensure clarity
Identify and recommend technological or procedural solutions to improve business processes
Collaborate with IT and other departments to develop and implement process improvement solutions
Lead or support the implementation of process changes and improvements, ensuring minimal disruption to business operations
Manage change initiatives, including communication, training, and support to facilitate adoption of new processes
Establish metrics and key performance indicators (KPIs) to monitor the effectiveness of process improvements
Analyze performance data to assess the impact of changes and identify further areas for enhancement
Foster a culture of continuous improvement by identifying opportunities for ongoing process optimization
Implement best practices and industry standards to ensure processes remain effective and efficient
Work closely with business leaders, project managers, and other stakeholders to ensure alignment and support for process improvement initiatives
Facilitate workshops and meetings to gather feedback and drive collaborative problem-solving
Create and maintain detailed documentation of business processes, improvements, and results
Prepare and present reports on process performance and improvement initiatives to stakeholders
Qualification
Required
Bachelor's degree in Business Administration, Industrial Engineering, Management, or a related field
5+ years of experience in business process engineering or process improvement roles
5+ years of experience with process improvement methodologies such as Six Sigma, Lean, or Agile
Proven experience in analyzing, designing, and optimizing business processes in a complex organizational environment
Proficiency in process modeling and documentation tools (e.g., Visio, Lucidchart)
Knowledge of business process management (BPM) software and technologies
Familiarity with data analysis and visualization tools (e.g., Excel, Power BI)
Preferred
A Master's degree or relevant certifications (e.g., Six Sigma, Lean) is preferred
Six Sigma Green Belt or Black Belt certification, Lean certification, or other relevant process improvement certifications are preferred
Company
Steel Point Solutions
Steel Point Solutions is an Information Technology (IT) service provider with expertise in Cyber Security, Training, Analytics, etc.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase