AT&T · 1 hour ago
Lead Technical Product Manager – Digital Acquisitions
DFW Metroplex
Full-time
Onsite
Senior Level, Lead/Staff
7+ years expAT&T is seeking an experienced Lead Product Manager to drive strategy, discovery, and delivery for next-generation digital customer experiences. This role involves owning product outcomes, leading continuous discovery, and shaping product vision while focusing on AI/ML-powered solutions to improve customer engagement.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
Hiring Manager
Eric Hoagberg, Lead Talent Acquisition Manager, MBA
Responsibilities
Own end‑to‑end product strategy for a defined digital experience area
Set measurable, outcome‑focused OKRs aligned to business goals
Build and communicate a clear product vision and roadmap
Identify opportunities where AI/ML can unlock differentiated customer value
Lead weekly customer interviews and research with your product trio
Use frameworks like opportunity solution trees to map and prioritize problems
Run assumption tests, prototypes, and experiments before committing to build
Synthesize customer insights, competitive intel, and analytics to guide decisions
Identify where generative AI, recommendation engines, or predictive models can improve customer experiences
Partner with data science/ML engineering to design, test, and deploy AI features
Define success metrics, quality standards, and responsible AI practices
Navigate ambiguity inherent to ML development, edge cases, and model trade-offs
Collaborate closely with engineering, design, data science, marketing, and operations
Influence without authority using customer insights and strategic reasoning
Present strategy, learnings, and results to senior leadership
Guide teams through complex dependencies and stakeholder alignment
Champion continuous discovery and customer-centricity
Model empowered product team behaviors and coach others in modern product thinking
Contribute to a culture that values experimentation, learning, and outcomes over output
Qualification
Required
7+ years building digital products; 3+ years in a senior/lead product management role
Proven ability to ship products with measurable customer or business impact
Strong experience owning strategy from discovery → delivery → measurement
Deep understanding of continuous discovery, assumption testing, and OKR-driven product development
1+ years building or shipping AI/ML-powered features
Partnership experience with data science/ML engineering teams
Understanding of model lifecycle: data, training, evaluation, deployment, monitoring
Experience defining success metrics for AI experiences
Hands-on experience conducting customer interviews regularly
Ability to design experiments, prototypes, and MVPs
Strong synthesis skills across qualitative + quantitative data
Ability to align engineering, design, and business stakeholders
Clear, persuasive verbal and written communication
Experience navigating complex organizational structures
Preferred
Telecom, consumer digital services, large-scale B2C, or enterprise SaaS
Products serving millions of users or using personalization/recommendation systems
Experience with generative AI/LLMs, responsible AI, or intelligent automation
Coaching/mentoring PMs; contributing to product culture transformation
Technical depth: CS/engineering background, ability to read code, familiarity with cloud and modern architectures
Strategic thinking, critical problem-solving, and customer empathy
High-agency, adaptable, and comfortable with ambiguity
Strong experimentation mindset, rigorous decision-making, and rapid execution
Collaborative communication, conflict navigation, and stakeholder management
Commitment to continuous learning
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
10001+ employees
H1B Sponsorship
AT&T has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (575)
2024 (586)
2023 (282)
2022 (450)
2021 (271)
2020 (162)
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
Jeremy Legg
Chief Technology Officer
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
Recent News
24-7 Press Release Newswire
2026-01-24
Mobile World Live
2026-01-24
PCMag.com - Technology Product Reviews, News, Prices & Tips
2026-01-23
Company data provided by crunchbase