Macy's · 2 months ago
Retail Cosmetics Sales Associate - Estee Lauder, South Shore Plaza - Part Time
250 Granite Street, Braintree, MA, 02184, US
Full-time, Part-time
Onsite
Entry Level
1+ years expMacy's is more than just a store; it’s a story that has captured the hearts of America for over 160 years. They are seeking a Retail Cosmetics Sales Associate who will serve as a beauty expert, providing personalized consultations and product demonstrations while building lasting customer relationships.
Consumer GoodsFashionRetail
Responsibilities
You are the trusted expert our customers turn to for all things beauty
You’ll serve as both an educator and a beauty expert - offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations
Building lasting client relationships is at the heart of your role
You’ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales goals
They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers
They review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions
They focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships
They maintain a shoppable space by maintaining the counter and sales floor, refresh signage and pricing, and assist with merchandise moves as needed to support a seamless customer experience
They share our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you
They support one another with honesty, care, and collaboration so we can better serve our customers and communities
They strive to improve every day, take pride in their work, achieve sales goals and learn from each other to deliver individual and store results
Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
Meeting and surpassing daily sales goals by delivering exceptional service
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Must be able to read and understand employment policies and safety rules/procedures in English
Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
Meeting and surpassing daily sales goals by delivering exceptional service
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
At least 1 year of customer service or selling experience required
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP, Retail Media
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