Catholic Charities of Baltimore · 13 hours ago
Program Assistant - Sarah's House
Catholic Charities of Baltimore, Sarah’s House, is looking for a Program Assistant who will provide information, assistance, and security to the program and its guests. The ideal candidate will work in a welcoming manner and maintain a safe environment for clients and staff while assisting with various program duties.
Health CareNon ProfitService Industry
Responsibilities
Work to maintain a safe and secure environment both inside and outside properties for clients, staff members, volunteers, and visitors
Handle specialized tasks which include monitoring the compliance of policies and procedures, reporting incidents, writing violations, and emergency intervention as required
Willingly works with clients and volunteers, demonstrating the philosophy of Catholic Charities and the program through participation in activities, positive communication, and helpful attitude
Maintain logs and files related to various programs, records entries accurately reflecting events as they occurred
Ensure residents are aware of their rights and the grievance process
Monitor building activity to help ensure safety, security, and compliance with building policies and procedures
React to emergency situations appropriately and in a professional manner
Perform other duties as assigned
Conducts room inspections and assesses level of compliance to established standards. Identifies areas requiring additional work and brings to the attention of the supervisor
Provide general assistance to guests and assist in various aspects of delivery of services including assisting in the operation of meals, clothing, laundry, restroom, and shower rooms
Provides transportation to residents in accordance with established policies. Includes driving program vehicles in a safe manner and maintaining all necessary documentation
Operating motor vehicles or heavy equipment
Qualification
Required
One year of related experience preferably working with the homeless or at-risk populations
Must be certified in CPR and/or First Aid within six months of employment
ServSafe® (ODB, Sarah's House and WHRC - 402000) within six months of employment
Ability to utilize, or willingness to learn computer systems and software, necessary to perform position functions. (Basic computer, web browsing, online training, and email usage skills)
Shows reliability by being punctual; maintains consistent attendance
Good social skills with respectful demeanor toward staff, clients, and visitors
Ability to remain calm in stressful situations
Ability to intervene between 2 or more people in a non-violent manner
Knowledge of basic concepts of personal care, housekeeping, and other care areas
Ability to relate to and show consideration for a variety of personalities
Driving (Agency and/or personal vehicle) is required for this position. Driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver's license issued by the state of residence. There can be no state issued restrictions on the licenses that would impede driver's ability to operate the vehicle as required by the Agency, and there must not be more than three (3) points on their driving record
Medium work that includes moving objects up to 50 pounds
Ascending or descending ladders, stairs, scaffolding, ramps, poles, etc
Remaining in a stationary position, often standing, or sitting for prolonged periods
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
Benefits
Health/Dental/Vision
Vacation/sick/holiday pay
403(b) Retirement Plan with a discretionary employer contribution
Tuition Advancement
Paid Parental Leave
Company
Catholic Charities of Baltimore
Catholic Charities of Baltimore compassionately cares for more than 160,000 people every year.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
M&T Charitable Foundation
2025-12-01Grant
Recent News
Maryland Daily Record
2025-04-02
Company data provided by crunchbase