Dandy · 1 day ago
Operations Senior Manager - Global Fulfillment
United States
Full-time
Remote
Senior Level, Lead/Staff
$149K/yr - $181K/yr
8+ years expDandy is transforming the massive and antiquated dental industry through technology. They are seeking an Operations Senior Manager to lead global fulfillment operations and drive strategy and execution as the company expands into new markets.
Artificial Intelligence (AI)CADDentalHealth CareIndustrial AutomationLogisticsManufacturingSoftware
Responsibilities
Develop the global strategy for where, when, and how to operate fulfillment capabilities as the company enters new international markets
Assess build vs. partner decisions, including use of third-party warehouses, 3PLs, or contract fulfillment providers
Lead the end-to-end execution of new fulfillment operations, including: Company-owned fulfillment centers (site readiness, process design, staffing, and go-live)
Third-party fulfillment or storage partners (selection, onboarding, operating model definition, and performance management)
Translate strategic plans into clear execution roadmaps with timelines, owners, and success metrics
Ensure new operations launch on time, within budget, and at defined service levels
Design and implement core fulfillment KPIs (e.g., on-time ship, on-time delivery, order cycle time, cost efficiency)
Build reporting mechanisms and operating rhythms to track performance and drive accountability
Use data to identify bottlenecks & prioritize improvements
Diagnose inefficiencies in the current fulfillment operation and develop a clear, prioritized improvement plan
Redesign processes that are manual, fragmented, or outdated to improve throughput, accuracy, and scalability
Drive change management on the ground, working closely with operators and frontline leaders
Qualification
Required
8–12+ years of experience in strategy, operations, supply chain, logistics, or fulfillment environments
Proven experience launching or scaling physical operations (warehouses, fulfillment centers, manufacturing sites, or similar)
Strong analytical skills with demonstrated experience building and using operational metrics
Background in high-growth or scaling organizations
Comfortable leading complex, ambiguous initiatives with multiple stakeholders
Ability to balance strategic thinking with hands-on execution in fast-moving environments
Preferred
Global or international operations experience
Experience leading facility moves or major operational transitions
Benefits
Healthcare
Dental
Mental health support
Parental planning resources
Retirement savings options
Generous paid time off
Company
Dandy
More than a dental lab—Dandy is a tech-powered, end-to-end solution delivering high-quality, customized restorations at scale.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GreenoaksPrimary Venture Partners
2025-05-02Series D
2022-08-17Series C
2022-01-20Series B
Leadership Team
Daniel Hanover
Co-Founder, Chief Executive Officer, Chief Technology Officer
Toni Oloko
Co-Founder
Recent News
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