NEOGOV · 6 days ago
DSS INTERNAL ES Eligibility Team Leader (CNTY) / 61012351
Charleston County, SC
Full-time
Onsite
Senior Level
$46K/yr - $48K/yrNEOGOV is seeking a DSS INTERNAL ES Eligibility Team Leader for the South Carolina Department of Social Services. This role involves overseeing the Economic Services Program and supervising staff to ensure compliance with eligibility determinations in SNAP and TANF Programs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
The ES Eligibility Team Leader (CNTY) is responsible for the administrative functioning of the Economic Services Program in the county office and directly supervising all eligibility staff tasked with determining eligibility in the SNAP and TANF Programs
Ensures Economic Services Program unit operates in accordance with all state and federal laws, regulations, policies and guidelines and performs monthly case reviews to ensure compliance with program policy
Supervises staff responsible for providing services to Family independence and SNAP clients. May have some supervisory responsibility for CM and E&T staff
Timely performs the required number of case reviews monthly for each worker
Ensures that all client data is correctly entered into the required systems and that all management reports are carefully monitored and utilized to manage the employees
Represents the agency in meetings with service providers, local business and industry leaders and their appropriate community contacts as required. Participate in statewide trainings
Performs related duties as required
Sets, effectively communicates, and manages expectations for service delivery, customer service, and accountability
Direct supervision to include but not limited to conflict management, training new hires, effective communication, regular staff meetings, and employee recognition
Participates in Red Cross training and shelter duty or other emergency shelter duty/services as directed
Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data
Qualification
Required
A Bachelor's Degree and professional experience in Human Services or Social Services programs
Must possess a valid driver's license and have access to and be able to operate a motor vehicle
Individuals must comply with necessary field work assignments
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs
Health and dental insurance; retirement and savings plan options; and paid vacation and sick leave
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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