N.C. Department of Information Technology · 2 hours ago
Public Defender Legal Assistant
The N.C. Department of Information Technology is seeking a Public Defender Legal Assistant to provide support services for office attorneys in Union County. The role involves assisting clients and attorneys, managing case files, and ensuring effective communication while maintaining confidentiality.
Information Technology & Services
Responsibilities
Assist clients and attorneys as requested
Word processing
Type forms
File documents
Answer and screen incoming calls
Open, screen, and distribute mail
Other duties as assigned
Responds to inquiries from clients, colleague and court and maintains confidentiality
Communicates empathetically and professionally
Does not provide legal advice or otherwise engage in the practice of law
Demonstrates cultural mindfulness in all communications
Makes detailed notes of all client communications and reports client concerns to team
Documents client complaints and works with supervisor to address them
Consults supervisor appropriately concerning client and/or case issues
Opens case files within one day of case assignment (includes conflict checking witnesses and filing notices of appearance
Enters complete and accurate information into Legal Files and updates files as requested
Sends case-related correspondence for typical case events (e.g., introductory letter, bench warrant, notice of hearing)
Scans discovery into Legal Files and reviews for additional conflicts within two days of receipt; scans other materials to Legal Files as requested
Qualification
Required
High school graduation or equivalency certificate
One (1) year of legal clerical experience
Knowledge of office practices and procedures
Knowledge of legal terminology
Knowledge of grammar and punctuation
Knowledge of legal forms for orders, judgments, and other documents
Skill in Microsoft Word, Excel, and Outlook
Skill in typing with accuracy and speed
Skill in answering a multi-line telephone system
Ability to screen communications and handle independently or route to proper destination
Ability to spell accurately and use proper grammar
Ability to learn specific rules and regulations related to verifying, processing, and maintaining records and documents
Ability to use judgment in organizing and establishing document formats
Ability to develop a general knowledge of the role and mission of the office and its relationship to other judicial offices
Ability to provide basic information and instructions regarding programs and office procedures
Company
N.C. Department of Information Technology
The N.C.
Funding
Current Stage
Late StageLeadership Team
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