ALTA IT Services, LLC · 6 hours ago
Program Assistant - HR
Pensacola, FL
Contract
Hybrid
Entry Level
$25/hr - $35/hr
2+ years expALTA IT Services, LLC is seeking a detail-oriented and service-driven Program Assistant to support their Education Assistance Program. This role is responsible for managing team member cases, processing reimbursements, coordinating registrations, and facilitating payroll interactions related to educational benefits.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Serve as a point of contact for team members participating in the education assistance program
Track and manage individual cases from submission through completion
Provide timely responses to inquiries and support requests
Review and verify documentation for tuition and fee reimbursements
Ensure compliance with program policies and eligibility criteria
Coordinate with finance and payroll teams to process payments accurately and on time
Assist team members with course registration processes when applicable
Maintain records of approved institutions, programs, and courses
Monitor deadlines and ensure timely submission of required documentation
Collaborate with payroll to ensure accurate tax treatment of reimbursements
Maintain confidentiality and compliance with data privacy and employment regulations
Support audits and reporting requirements related to the program
Identify opportunities to streamline processes and enhance the employee experience
Assist in updating program materials, FAQs, and internal communications
Support data collection and reporting for program evaluation and improvement
Qualification
Required
Bachelor's degree in Business Administration, Human Resources, or a related field (or equivalent experience)
2+ years of experience in program administration, HR operations, or employee benefits
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite and experience with ServiceNow or case management systems
Familiarity with payroll processes and education reimbursement policies is a plus
Preferred
Customer-focused mindset with a passion for supporting employee development
Ability to manage multiple priorities in a fast-paced environment
Experience working in a corporate HR or learning and development setting
Benefits
Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans
Participation in a 401(k) plan
Company
ALTA IT Services, LLC
ALTA IT Services, LLC combines experience and expertise to deliver IT talent that meets and exceeds the expectations of our clients.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2015-12-18Acquired
Leadership Team
Bonnie Wells
Senior Business Development Manager - Strategic Staffing Partner
Company data provided by crunchbase