Bowman Williams · 2 hours ago
Senior System Administrator – (MSP)
Houston, TX
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $105K/yrBowman Williams is a well-established Managed Service Provider (MSP) supporting businesses in the Houston area since 2006. They are seeking a skilled Senior System Administrator to provide hands-on support and manage a variety of technologies, ensuring high levels of customer satisfaction and timely resolution of technical issues.
Office AdministrationRecruitingStaffing Agency
Hiring Manager
Robert Woodard
Responsibilities
Respond to and resolve a broad range of support tickets, from Level 1 through escalated Level 3 issues
Provide hands-on support across core MSP technologies, including:
Microsoft 365
Active Directory
Networking
Servers and workstations
SonicWall firewalls
Ubiquiti switches and wireless access points
Perform network deployments, including new firewalls, switches, and servers
Deploy and support Hyper-V hosts and Microsoft Intune solutions
Troubleshoot complex issues efficiently while maintaining strong communication with clients
Ensure timely resolution of issues and consistently high levels of customer satisfaction
Qualification
Required
Proven experience in a Tier 2 or Tier 3 helpdesk / technical support role
Experience working in a Managed Service Provider (MSP) environment
Strong knowledge of Microsoft 365, Active Directory, networking, and firewall management
Hands-on experience with SonicWall and Ubiquiti products
Solid server and workstation troubleshooting skills
Strong problem-solving ability and comfort handling escalated technical issues
Clear communication skills and the ability to work collaboratively in a team environment
Preferred
Relevant certifications are a plus (Microsoft, CompTIA Network+, Azure, etc.)
Benefits
100% paid health insurance (3 plan options for employees; dependents available at employee cost)
100% covered vision and dental
Quarterly bonuses
401(k) with 3% company match
Certification reimbursement (some certifications include bonus incentives)
Mileage reimbursement at federal rate, plus parking, tolls, and EZTAG coverage
Generous PTO
Paid holidays
And more
Company
Bowman Williams
Bowman Williams is a staffing firm for IT managed and cloud service providers.
Founded in 2009
11-50 employees
Funding
Current Stage
Early StageLeadership Team
John Davenjay
CEO
Company data provided by crunchbase