DMD Systems Recovery, LLC. · 5 hours ago
International Service Delivery Project Coordinator
United States
Full-time
Onsite
Mid Level
$55K/yr - $65K/yr
3+ years expDMD Systems Recovery, LLC is a certified B Corp providing IT Asset Disposition solutions with a focus on environmental and security standards. The International Service Delivery Project Coordinator is responsible for coordinating logistics and supporting project execution across domestic and international ITAD service delivery, ensuring efficient operations and customer satisfaction.
Information Technology & Services
Responsibilities
Coordinate all aspects of the logistics process including but not limited to resources, supplies, and logistics while effectively managing timeline and cost
Collaborate with clients, vendors and internal teams to ensure timely delivery (both inbound and outbound) of IT assets and e-waste
Monitor and track shipments to ensure on-time delivery and resolve any issues or delays that may arise
Maintain accurate records of shipment details, freight costs, and logistics activities
Optimize internal and third party operations to minimize costs, improve efficiency, and meet customer satisfaction goals
Prepare and maintain reports, metrics, and key performance indicators (KPIs) to assess performance and identify areas for improvement
Ensure compliance with local, national, and international regulations and requirements governing logistics operations
Collaborate with cross-functional teams, including sales and operations, to align logistics activities with business objectives
Assist with reporting, tracking, and finalizing the financials of orders according to terms of the contract, quote, or statement of work
Execute projects within designated SLAs, budget, and outcomes
Assist with financial reconciliation including supplier payments, invoicing, and billing
This role requires flexibility in working hours, as external partners are located globally
Qualification
Required
Minimum of 3 years of experience in client-facing project coordination, service delivery, logistics, operations support, or a related field
Strong proficiency in Microsoft Office and standard business systems, with the ability to manage data, reports, and documentation accurately
Proven ability to communicate directly and professionally with customers and external partners, including providing status updates, resolving issues, and managing expectations
Working knowledge of international shipping, trade compliance, customs documentation, and cross-border logistics requirements
Preferred
Prior experience in IT Asset Disposition (ITAD), reverse logistics, international operations, or global supply chain environments
Demonstrated exposure to or interest in sustainability, environmental compliance, recycling, or circular economy initiatives
Bachelor's degree or equivalent professional experience
Multilingual skills or experience working with international stakeholders across regions
Company
DMD Systems Recovery, LLC.
DMD provides ITAD services with rigorous security and environmental standards, providing a Reuse-First™, governed solution for companies valuing their reputation and our world.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Aaron Zeper
Chief Executive Officer
Recent News
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2025-09-24
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