Skywalk Global · 3 hours ago
Senior Information Technology Project Manager
United States
Contract
Hybrid
Senior Level
7+ years expSkywalk Global is seeking a Senior Information Technology Project Manager to serve as a key member of the IT Project Management Office. The role involves planning, executing, and delivering complex technology projects across various domains, while managing the full project lifecycle using PMBOK-aligned methodologies.
Information Technology
Hiring Manager
Siri Kusuma
Responsibilities
Plan, execute, and deliver complex technology projects across software development, enterprise architecture, infrastructure, contact center solutions, and enterprise toolsets
Manage IT projects through the full lifecycle using PMBOK-aligned methodologies including, but not limited to, Initiating, Planning, Executing, Monitoring/controlling, and Closing
Define scope, gather/refine requirements, and align business and technical objectives across software, enterprise architecture, and toolset initiatives
Develop and maintain project schedules, plans, roadmaps, RAID logs, communication plans, and quality frameworks using PMBOK, ITIL, SCRUM, and SAFe standards
Coordinate internal teams, contractors, system integrators, and vendors to deliver project milestones and contractual commitments
Prepare and maintain project documentation including but not limited to meeting minutes, status reports, BPPs, test scripts, and change control artifacts
Identify, analyze, and manage risks, issues, and dependencies across interconnected business and technical environments
Lead governance forums, steering committees, and stakeholder engagement sessions to drive decisions, transparency, and alignment
Oversee implementation and integration of contact center solutions, telephony/IVR, middleware, PCI-compliant workflows, payment interfaces, and other third-party connections
Collaborate with infrastructure and security teams to ensure compliance with IT security standards, architectural roadmaps, and regulatory requirements
Plan and coordinate go-live and cutover activities including, but not limited to, readiness checks, deployment planning, execution oversight, and stabilization—while supporting onboarding/offboarding, QA, testing, and operational readiness
Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission
Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients
Lead and participate in project team activities for system work efforts related to enterprise systems
Work independently to accomplish the tasks and duties assigned
Adhere to and follow all The Commission standards, policies, and procedures
Utilize various software and/or technology tools to perform job duties
Perform tasks and other duties as related to this position and role and assigned by the Commission
Qualification
Required
Strong program/project management capabilities, technical acumen, and ability to collaborate with cross-functional stakeholders
Minimum 7 years of project management experience delivering IT projects of varying complexity
Expert proficiency in the management of scope, schedule, quality, communication, vendor, resource, change, and integration
Demonstrated ability to manage software development, enterprise architecture initiatives, platform upgrades, SaaS implementations, enterprise toolset deployments, and infrastructure-related projects
Strong understanding of PMBOK project management standards
Working knowledge of ITIL/ITSM processes including Incident Management, Problem Management, Change Management, Release Management, and Configuration management
Hands-on experience delivering using Agile frameworks such as SCRUM and SAFe
Minimum of 5-years of real-world experience planning and executing a tolling Back Office system, including cutover and go-live activities, coordination of financial reconciliation readiness, lane/roadside system integration points, customer service operations impact, and data migration/transition workflows
Familiarity with enterprise architecture principles, governance processes, and ecosystem impact analysis
Experience implementing contact center and telephony solutions, payment platforms, and middleware/integration technologies
Understanding of IT security fundamentals, infrastructure components, and PCI compliance requirements
Proven ability to lead cross-functional teams, manage conflict, and drive alignment among business, IT, and external partners
Strong vendor management experience including oversight of system integrators and software solution providers
Excellent written and verbal communication skills with demonstrated experience preparing executive-level presentations and reports
Ability to work independently, manage multiple priorities, and deliver results in a fast-paced environment
Experience developing and validating test scripts, supporting QA cycles, and overseeing UAT
Ability to troubleshoot escalated issues and coordinate resolution activities across functional teams
Demonstrated competency in documenting technical and business processes, workflows, and operational playbooks
Bachelor's degree in Information Technology, Information Systems, Business Management, or a related field
Preferred
Candidate's location is preferred to be within the Continental United States
The work location will be virtual/remote until further notice. When required to be onsite, the work location will be at either The Commission Central Administration Building located at 700 South Eisenhower Boulevard in Middletown, PA, or The Commission Turnpike Industrial Park location located at 2850 Turnpike Industrial Drive, Middletown, PA
The resource shall attend onsite meetings at one of the Commission Middletown PA locations for 1 week per month based on the schedule set by the Commission
In-person interviews or work sessions with stakeholders will be conducted at the Commission facilities in Middletown, PA
Company
Skywalk Global
Skywalk Global offers IT consulting, application development, testing, and enterprise solutions.
51-200 employees
H1B Sponsorship
Skywalk Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (7)
2022 (9)
2021 (13)
2020 (10)
Funding
Current Stage
Growth StageCompany data provided by crunchbase