German Marshall Fund of the United States · 11 hours ago
Enterprise Application Administrator
Washington, DC
Full-time
Hybrid
Mid Level
$70K/yr - $88K/yr
3+ years expThe German Marshall Fund of the United States is seeking an Enterprise Applications Administrator responsible for the functional administration and continuous improvement of their enterprise software ecosystem. This role involves managing various applications, leading IT projects, and ensuring systems align with organizational needs.
Impact InvestingNon ProfitSocial
Responsibilities
Serve as the primary administrator for GMF’s enterprise applications across CRM, ERP/finance, grants management, e-commerce, marketing platforms, collaboration tools, and related systems
Install, configure, update, and maintain enterprise software, modules, and integrations
Manage user accounts, permissions, roles, and application access controls
Perform routine system health checks, data quality monitoring, and performance optimization
Provide advanced, escalated support for complex tickets from the service desk
Lead and manage IT projects including software evaluations, application upgrades, new system implementations, enhancements, and cleanup initiatives
Create and maintain project plans, schedules, documentation, and risk assessments
Coordinate communication among vendors, technical teams, and business stakeholders
Oversee testing, training, deployment, and post-implementation review phases
Ensure timely delivery of project milestones and alignment with organizational goals
Partner with departments to gather requirements, document business processes, and identify opportunities for workflow improvement or system optimization
Develop functional specifications and translate business needs into technical configurations or project scopes
Evaluate system functionality to support business decisions and propose solutions or enhancements
Collaborate with data specialists to track KPIs and create recurring or ad-hoc performance reports
Support and maintain integrations across enterprise systems using APIs, webhooks, and automation tools
Work with vendors and internal teams to ensure integrations are stable, secure, and well-documented
Participate in automation initiatives using platforms such as Microsoft Power Automate
Create and maintain documentation including system guides, configuration logs, process workflows, and user knowledge base articles
Provide training to staff on enterprise applications, new features, and best practices
Contribute to organizational data governance and application-related policy development
Qualification
Required
Minimum 3 years of experience in enterprise application administration, systems management, or related IT roles
Strong project management experience, including planning, coordination, and execution
Experience administering CRM systems, financial/ERP systems, and collaboration platforms
Ability to analyze workflows, gather requirements, and design system configurations
Experience with automation tools such as Microsoft Power Automate
Familiarity with APIs, integrations, and modern system connectivity methods
Strong communication, customer service, and cross-functional collaboration skills
Ability to manage multiple priorities and deliver timely results in a fast-paced environment
Bachelor's degree in a technology-related field or equivalent experience
Preferred
PMI certifications (CAPM, PMP, or equivalent)
CRM platform certifications
Company
German Marshall Fund of the United States
GMF is a nonpartisan organization that advances the transatlantic partnership to meet the challenges and opportunities of the 21st century.
51-200 employees
H1B Sponsorship
German Marshall Fund of the United States has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageRecent News
Boston Globe
2025-10-30
Los Angeles Times
2025-05-29
Company data provided by crunchbase