SoTalent · 1 day ago
Customer Service Representative
Indianapolis, IN
Full-time
Onsite
Entry Level
1+ years expSoTalent is a leading financial services firm seeking Client Support Specialists to join their growing team. The role involves providing exceptional support to clients, managing inquiries, and resolving complex issues while building long-term relationships through effective communication.
Staffing & Recruiting
Hiring Manager
Raja Panneerselvam
Responsibilities
Provide exceptional support to clients by managing inquiries and resolving complex issues
Work a set schedule that may include evenings or weekends
Navigate multiple computer applications simultaneously while delivering efficient service
Collaborate with internal partners to identify solutions that meet client goals
Build long-term relationships with clients through effective communication and active listening
Qualification
Required
Minimum of 1 year of professional experience (internships, volunteer work, or office roles count)
Ability to work on-site 75%–100% of the time as required
Strong multitasking and computer skills
Excellent listening and communication abilities to understand client needs
Detail-oriented mindset with adherence to policies and procedures
Team-oriented approach with a desire to learn and grow under supportive leadership
Benefits
Retirement savings plan with company match and employee stock purchase program.
Paid time off for vacation, volunteering, plus a 28-day sabbatical every five years.
Paid parental leave and family-building support.
Tuition reimbursement for continued education.
Comprehensive health, dental, and vision coverage.
Company
SoTalent
At SoTechTalent, we specialise in connecting forward-thinking tech companies with world-class talent.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase