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Imperial Dade · 1 day ago

Customer Service Representative

Denver, CO

Full-time

Onsite

New Grad, Entry Level

$19.52/hr - $19.52/hr

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. The Customer Service Representative will interact with customers and sales representatives, process orders, and provide information in response to inquiries.

Janitorial ServiceLogisticsPackaging ServicesSupply Chain Management

Comp. & Benefits

Responsibilities

Answer phones in a polite, professional, and courteous manner

Use data entry skills to accurately enter order information into computer

Contact Sales Reps to clarify order requests

Review previous order history to clarify ambiguity of order requests

Verify data by comparing it to source documents

Perform quality control and notify appropriate party if an order issue arises

Generate Order Acknowledgments

Address potential problems in processing

Re-distribute requests to different departments

Develop understanding of Imperial Dade products and commonly used acronyms

Meet production and accuracy standards

Other duties as assigned

Qualification

Customer service experienceData entry experienceMS OfficeEager attitude to helpCommunication skills

Required

High school diploma, GED, or equivalent

Customer service experience

Proficiency in MS Office and familiarity with using other software

Data entry experience

Excellent communication skills

An eager attitude to help others

Benefits

Medical

Dental

Vision

401(k) program with company match

Life insurance

Generous paid time off package

Educational reimbursement

Paid family leave

Adoption assistance

Company

Imperial Dade

Imperial Dade is a food service packaging distributor that offers janitorial, office supplies, sanitation, and other safety products.

Founded in 1935

Jersey City, New Jersey, USA

5001-10000 employees

https://www.imperialdade.com

Funding

Current Stage

Late Stage

Total Funding

$660M

Key Investors

Advent InternationalAudax Private Equity

2022-05-02Secondary Market

2022-05-02Acquired

2021-04-29Debt Financing· $660M

Leadership Team

Kara Ekert Sabino

Chief Human Resources Officer

Robert Tillis

Chairman

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Company data provided by crunchbase