StellarMettle Placements · 2 days ago
ServiceNow CMDB Administrator
United States
Full-time
Remote
Mid LevelStellarMettle Placements is seeking a ServiceNow CMDB Administrator who will own the accuracy, health, and integrity of the Configuration Management Database (CMDB). The role involves designing, implementing, and maintaining the CMDB to ensure it reliably reflects the real-world IT environment and aligns with best practices.
Staffing & Recruiting
Hiring Manager
Javier Agosto
Responsibilities
Own and monitor the CMDB Health Dashboard, addressing issues related to Completeness, Compliance, and Correctness
Identify and remediate duplicate and orphaned CIs using Duplicate Identification and Remediation (DIR) tools
Establish and enforce data standards, naming conventions, and CI class governance
Utilize CMDB Workspace and Data Manager to manage and maintain high-quality CI data
Partner closely with CI owners to validate accuracy and lifecycle alignment
Configure, manage, and troubleshoot ServiceNow Discovery schedules to ensure automated, accurate infrastructure mapping
Oversee the Identification and Reconciliation Engine (IRE) and IntegrationHub / ETL processes
Ensure integrations from external data sources (e.g., SCCM, Jamf, Azure) reconcile cleanly without introducing duplicate or inconsistent CI records
Support Service Mapping and Discovery Pattern development as needed
Lead and support CMDB audits, validating alignment between physical infrastructure and ServiceNow records
Enforce Configuration Management best practices and continuous improvement
Qualification
Required
Strong hands-on experience administering ServiceNow CMDB
Deep understanding of the cmdb_ci table hierarchy and Common Service Data Model (CSDM)
Proven experience with ServiceNow Discovery, Service Mapping, and IRE
Experience supporting or integrating with asset data sources and external systems
ServiceNow Certified System Administrator (CSA) — Required
Preferred
Familiarity with IT Asset Management concepts (HAM & SAM experience strongly preferred)
Company
StellarMettle Placements
Founded in 2021, StellarMettle Placements is a strategic blend of two powerful concepts: "Stellar" representing excellence, brilliance, and outstanding performance, and "Mettle" symbolizing strength, determination, and resilience.
Founded in 2021
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase