Hoskinson Health & Wellness Clinic · 5 hours ago
Chief Operating Officer
Gillette, WY
Full-time
Onsite
Director/Executive
$190K/yr - $250K/yr
10+ years expHoskinson Health & Wellness Clinic is a patient-centered healthcare clinic proudly serving Gillette and the surrounding community. The Chief Operating Officer (COO) provides executive leadership for the day-to-day operations of the clinic, ensuring operational excellence, high-quality patient care, financial sustainability, and alignment with the organization’s mission and strategic goals.
Health CareMedicalWellness
Hiring Manager
Elisha Cote
Responsibilities
Translate organizational strategy into actionable operational plans, initiatives, and performance metrics
Lead day-to-day clinic operations to ensure high-quality care, efficiency, and cost control
Align clinical, financial, and operational priorities across departments
Identify and lead growth initiatives, including new service lines, telehealth, or expansion sites
Monitor operational KPIs, dashboards, benchmarks, and performance outcomes
Partner with clinical leadership to optimize patient access, flow, throughput, and satisfaction
Oversee scheduling, capacity utilization, staffing models, and workflow optimization
Resolve and escalate operational issues impacting patient care or experience
Lead continuous improvement, Lean, or operational excellence initiatives
Standardize procedures and best practices across departments and sites
Oversee facilities, supply chain, inventory, and equipment management
Collaborate with the CFO on operating budgets, cost controls, and capital planning
Monitor departmental performance, variances, and productivity metrics
Support financial goals through operational efficiency and resource optimization
Ensure compliance with all regulatory, accreditation, and licensing requirements (e.g., HIPAA, OSHA)
Oversee risk management, incident response, and escalation processes
Partner with compliance, legal, and quality teams to maintain audit readiness
Lead, mentor, and develop operational leaders and managers
Foster a culture of accountability, collaboration, and continuous improvement
Support recruitment, onboarding, performance management, and retention strategies
Drive effective change management and cross-department communication
Lead clinic expansions, capital projects, facility upgrades, and strategic partnerships
Support due diligence and operational integration for mergers or affiliations
Evaluate and implement new technologies, workflows, and operational models
Depending on clinic size and structure, the COO may oversee: Clinical Services Directors and Managers, Clinic Operations and Site Managers, Patient Access, Registration, and Scheduling, Revenue Cycle functions (in collaboration with finance leadership), Quality, Compliance, Risk Management, and IT, Facilities, Supply Chain, and Support Services, Project Management and Continuous Improvement teams
Qualification
Required
Bachelor's degree in Healthcare Administration, Business, Nursing, Public Health, or related field (required)
10+ years of progressive leadership experience in healthcare operations
Proven success managing multi-department or multi-site clinical operations
Experience leading change, process improvement, and cross-functional teams
Strong understanding of healthcare workflows, regulations, and patient-facing operations
Lean, Six Sigma, or healthcare administration certifications are a plus
Strategic thinker with strong execution capabilities
Data-driven and metrics-oriented decision-maker
Excellent leadership, communication, and influencing skills
Strong problem-solving, adaptability, and change management abilities
High emotional intelligence and team-building skills
Comfortable leading through growth, ambiguity, and operational complexity
Primarily indoor, clinic-based environment
Prolonged periods of sitting, standing, and walking
Occasional lifting up to 10 pounds
Exposure to body fluids and typical healthcare environmental conditions
High level of mental focus, problem-solving, and interpersonal engagement required
Preferred
Master's degree (MBA, MHA, MPH, or similar) strongly preferred
Experience in multi-specialty clinics or clinic networks
Experience partnering with revenue cycle, IT, compliance, and quality teams
Background in scaling operations, launching new service lines, or growth initiatives
Benefits
Competitive compensation
Comprehensive health coverage
Paid time off
Additional perks that promote work-life balance and overall well-being
Company
Hoskinson Health & Wellness Clinic
Hoskinson Health & Wellness Clinic offers medical services including TMS and holistic wellness approaches.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Cowboy State Daily
2026-01-20
Company data provided by crunchbase