Whisler, Inc · 21 hours ago
ServiceNow Developer
United States
Full-time
Remote
Senior Level, Lead/Staff
$130K/yr - $165K/yrWhisler, Inc is focused on customer success and is seeking experienced ServiceNow professionals to join their growing team. The roles involve hands-on development, technical leadership, and collaboration in an Agile delivery environment, with responsibilities including designing and implementing ServiceNow solutions and building modern user experiences.
Staffing & Recruiting
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Thomas Burnell
Responsibilities
Design and implement new ServiceNow capabilities aligned to a prioritized product backlog
Lead and contribute to ServiceNow development, configuration, and administration efforts
Build and manage service requests, workflows, request items, tasks, and supporting data flows
Apply creative problem-solving to complex technical and business challenges
Develop, test, and review code to ensure quality, stability, and scalability
Participate actively in Agile ceremonies including planning, grooming, demos, and retrospectives
Present solutions during sprint demos and collaborate with cross-functional teams
Contribute to platform architectures, reusable frameworks, and proof-of-concept initiatives
Support internal knowledge sharing and best-practice development
Develop responsive mobile and web experiences using modern front-end technologies
Build custom ServiceNow portal components and workspace experiences
Lead design reviews and client requirement sessions to ensure alignment and quality
Collaborate with project managers and developers to estimate, prioritize, and deliver work
Code, debug, document, deploy, and maintain ServiceNow applications
Contribute hands-on to ServiceNow development, configuration, and administration
Mentor junior developers and support team growth
Qualification
Required
Degree in a technical discipline or equivalent professional experience
Extensive hands-on experience delivering ServiceNow solutions in enterprise environments
Proven ability to lead or influence technical teams through complex implementations
Experience across multiple ServiceNow product areas such as PSDS, ITSM, ITOM, HRSD, CSM, SPM, or Service Portal
Virtual agent, employee center and other CSM related experience
Background designing and supporting integrations between ServiceNow and external systems
Comfort working within Agile delivery models and cross-functional teams
Strong understanding of platform configuration, custom development, workflows, and data structures
Ability to translate business requirements into scalable technical solutions
Strong communication skills with the ability to engage technical and executive stakeholders
Active ServiceNow certifications preferred (CSA, CAD, CIS)
U.S. Citizen with the ability to obtain Public Trust clearance
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
Strong experience building and supporting ServiceNow portal or workspace-based solutions
Demonstrated front-end development skills using modern web technologies, AngularJS
Experience developing custom ServiceNow applications within scoped environments
Solid understanding of UI performance, accessibility, and scalable design principles
Ability to collaborate across design, development, and delivery teams
Comfort working across the full development lifecycle from requirements through deployment
Experience mentoring or guiding less experienced developers
Preferred
Active ServiceNow certifications preferred (CSA, CAD, CIS)
ServiceNow certifications strongly preferred
Virtual agent, Employee Center, etc is a plus
Benefits
Competitive base salary (ranges listed above)
Unlimited PTO with an emphasis on work-life balance
401(k) with employer match
Comprehensive health, dental, and vision coverage
Paid training and support for ServiceNow certifications
Remote flexibility (hybrid preferred for some teams)
Collaborative, growth-oriented engineering culture
Company
Whisler, Inc
Whisler is a technology recruitment agency that specializes in sourcing top talent across the entire technology landscape.
Founded in 2024
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase