Voith Turbo · 18 hours ago
Engineer II, Quality
Voith Turbo is a global technology company that specializes in energy, paper, raw materials, and transport & automotive. They are seeking a Quality Engineer who will lead quality systems processes, manage customer complaints, and drive continuous improvement initiatives while collaborating with various teams and suppliers internationally.
Machinery
Responsibilities
Lead and manage the Customer Complaint Process, including investigation, root cause analysis, corrective actions, and customer communication
Perform and oversee Customer First Article Inspection (FAI) in accordance with drawings, regulatory and statutory items, and customer specific requirements
Conduct technical visits to customer facilities to support quality assessments and complaint investigations
Support shop floor problem solving, containment, and implementation of corrective actions. Provide quality training for shop floor team
Participate in MRB (Material Review Board) meetings and disposition nonconforming material
Support supplier development activities, including risk assessment, corrective action follow-up
Conduct supplier process audits at local and international facilities
Participate in cross-functional meetings with Production Engineering, Sales, Procurement, and Design Authority teams
Provide quality guidance, coaching, and leadership to cross-functional teams
Manage and track the Cost of Quality (CoQ) and identify major cost drivers
Prepare quality reports, KPIs, and dashboards for internal/external meetings
Support QMS compliance, continuous improvement, and Management Review preparations
Conduct internal process audits within VTI and monitor corrective action effectiveness
Attend supplier meetings in Asia and Europe and perform technical travels for training and problem-solving
Qualification
Required
Bachelor's degree in engineering
Experience with APQP/CONTROL PLAN, PPAP, FAI, FMEA, MSA, FMEA, SPC
Ability to travel local and internationally as required for workshop, problem solving and training
Strong analytical and problem-solving skills
Excellent communication and collaboration skills
Ability to lead teams without direct authority
High attention to detail and organizational discipline
Ability to manage multiple priorities and deadlines
Ability to work with integrated systems such as MRP, SharePoint, NCR database Access, Digital board, DIS Norms, Teamcenter and SAP
Preferred
VDA 6.3 Auditor
Six sigma green or black belt