Four Hands · 6 hours ago
IT Support Intern
Austin, TX
Internship
Onsite
InternFour Hands is a leading designer and wholesaler of furniture and décor, recognized for its growth and employee satisfaction. The IT Support Intern will assist in diagnosing and resolving hardware, software, and network issues while supporting system maintenance and user account management.
FurnitureHome ImprovementLifestyle
Responsibilities
Manage IT tickets by troubleshooting basic issues, documenting solutions, and escalating complex problems to the IT team
Follow established IT processes, suggest workflow improvements, and help create internal and user-facing documentation
Provide timely follow-ups with end users on open tickets and communicate resolutions to meet service level agreements
Assist with the offboarding process by deactivating accounts, backing up data, and tracking company assets
Help create and deploy system images for hardware setups
Maintain and organize inventory records for IT assets, including computers, peripherals, and software licenses
Track and document the lifecycle of IT equipment
Other duties as assigned, in accordance with training and qualifications
Uphold the Core Values and be a valuable member of the Four Hands Team
Qualification
Required
Currently pursuing a degree in Information Technology, Computer Science, or a related field
Basic understanding of Windows OS
Familiarity with imaging tools and inventory management software
Preferred
Exposure to Microsoft Azure is a plus
Company
Four Hands
Four Hands is a lifestyle home furnishing company that delivers design products and services.
Founded in 1996
501-1000 employees
H1B Sponsorship
Four Hands has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Matthew Briggs
CEO and President
Michael Bullock
Chief Marketing Officer
Recent News
2025-12-02
Designers Today
2025-10-21
2025-09-25
Company data provided by crunchbase