M&T Bank · 3 hours ago
Foreclosure Milestone Group Leader III
Getzville, NY
Full-time
Hybrid
Senior Level
$26/hr - $43.34/hr
5+ years expM&T Bank is a financial institution that is seeking a Foreclosure Milestone Group Leader III to provide work leadership over a sub-unit within their division. The role involves leading business unit work teams, managing workflow, and ensuring adherence to risk and regulatory standards.
Financial Services
Responsibilities
Lead business unit work teams with responsibility for multiple product lines. Monitor and assign workflow
Document team processes, make recommendations for improvement, provide on the job training, and research and resolve highly specialized and/or sensitive issues for the work team
Liaise with first line risk and second line of defense personnel with respect to customer issues. Research and resolve complex internal and external customer issues
Serve as department lead for special projects impacting the work team
Provide reporting to work team leadership and prepare monthly departmental reporting for management
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
Qualification
Required
A combined total of 5 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 2 years' work leadership experience
Excellent customer service skills with the ability to use tact and diplomacy
Strong knowledge of relevant spreadsheet, word processing, and presentation software
Preferred
Bachelor's Degree
Demonstrated work leadership skills
Excellent oral and written communication skills
Strong knowledge of departmental systems, documents and procedures
Company
M&T Bank
Great companies have an enduring sense of purpose.
10001+ employees
H1B Sponsorship
M&T Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (113)
2023 (84)
2022 (103)
2021 (42)
Funding
Current Stage
Late StageLeadership Team
René Jones
Chairman & Chief Executive Officer
Dan Saper
•Co-Founder/Co-Chairman of Welcome to M&T Bank Affinity Group, Western New York Chapter
Recent News
2025-10-07
2025-10-06
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