Navy Federal Credit Union · 3 hours ago
Escrow Analysis Specialist I
820 Follin Ln SE, Vienna, VA, 22180, US
Full-time
Onsite
New Grad, Entry Level
$24.72/hr - $30.92/hrNavy Federal Credit Union is a leading financial institution that values a meaningful career experience. They are seeking an Escrow Analysis Specialist I responsible for processing customer escrow balances, verifying collections, and resolving inquiries related to escrow analysis.
AssociationFinancial ServicesNon Profit
No H1B
Responsibilities
Process Moderately complex various modification programs to determine escrow balance changes
Provide members with explanations of escrow deficiencies and provides documentation to support such deficiencies of Moderate complexity
Reviews Basic/Limited loan system application for inaccurate billing information and implement resolution
Communicate and/or implement corrective actions to affect improvements to mortgage & equity account operations
Perform initial escrow analysis statement review within 45 days of closing in accordance with RESPA guidelines
Perform Basic/Limited research, document, and provide members with escrow analysis differences by reviewing Settlement Sheet, payment history, insurance coverage, modification programs or previous tax/insurance disbursements
Create Basic/Limited summary reports to management on loan closing escrow and tax/escrow discrepancies
Verify monthly outstanding check list to determine if member has cashed check and research as necessary
Perform Basic/Limited review of escrow accounts annually to ensure escrow collection is sufficient for outstanding tax and insurance bills
Communicate discrepancies to appropriate tax/insurance servicing area for correction
Audit and resolve Moderately complex monthly outstanding escrow tasks to be completed from previous month
Load loan processing system with current tax data including parcels, due dates, County, and payment amounts
Perform Basic/Limited review the appraisal to determine the land value, update in loan processing system
Perform other duties as assigned
Qualification
Required
Familiarity with financial institution and lending practices, principles, and regulation
Experience in member/customer service preferably in a call center/retail banking/financial institution
Familiarity with insurance regulations that affect the establishment/administration of state escrow requirements
Familiarity with escrow analysis, property taxes and payment schedules
Familiarity with state and federal laws affecting escrow processes and procedures
Exposure to escrow servicing functions of mortgage and equity loans
Ability to work independently and in a team environment
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Experience in working with all levels of staff, management, stakeholders, vendors
Ability to work effectively and efficiently with automated systems
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Effective skill reviewing documents for errors, inconsistencies, or missing information
Effective research, analytical, and problem-solving skills
Effective skill following, interpreting, and applying guidelines, procedures, practices, regulations
Effective skill exercising initiative and using good judgment to make sound decisions
Effective organizational, planning and time management skills
Effective skill interacting with staff, management, vendors, members diplomatically & tactfully
Effective verbal and written communication skills
Effective skill navigating multiple screens and PC applications and adapting to new technologies
Effective skill performing mathematical calculations and working accurately with numbers
Effective word processing and spreadsheet software skills
Preferred
Familiarity with NFCU mortgage products, services, programs, policies, and procedures
Familiarity with NFCU products, services, programs, policies, and procedures
Familiarity with escrow analysis, property taxes and payment schedules
Company
Navy Federal Credit Union
Since 1933, Navy Federal has grown from seven members to over 4 million members. And since that time, their vision statement has remained
Founded in 1933
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dietrich Kuhlmann
President & CEO
Kara Cardona
Chief Operating Officer
Recent News
Boston Herald
2026-01-23
The Orlando Sentinel
2026-01-22
2026-01-13
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