NEOGOV · 3 hours ago
Adult Guardianship Case Manager 2 - 00182107
NEOGOV is part of the Georgia Department of Human Services, dedicated to strengthening families and providing services to vulnerable populations. The Adult Guardianship Case Manager 2 will manage guardianship cases, ensuring the welfare and rights of clients through coordination and advocacy, while adhering to legal and departmental guidelines.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides guardianship case management services in accordance with guardianship law, the probate court order and letters establishing guardianship, and Department policies and procedures
Arranges for the support, care, education, health, and welfare of the guardianship client by developing care plans that provide for the coordination, implementation, and monitoring of services and/or supplies for the guardianship client
Practices surrogate decision-making for the guardianship client that reflects least restrictive alternatives and taking in account the person’s expressed desires and beliefs
Considers the needs, wishes and resources available to the guardianship client when providing guardianship case management services
Advocates on behalf of the guardianship client
Works cooperatively with the guardianship client’s trustee, conservator, representative payee, or other fiduciary individual to coordinate a plan to ensure the person’s financial needs are met
Provides information and education to guardianship clients, families, providers, agencies, professionals, and other stakeholders in the community in the assigned multi-county area
Documents case management actions in the case record as required by Department policy
Acts as a mandated reporter of cases of abuse, neglect, or exploitation and makes other reports as required by law, policy or procedure
Performs other professional responsibilities as assigned
Qualification
Required
Bachelor's degree from an accredited college or university; OR one (1) year of experience at lower level Adult Guardianship CM 1 (SSP190) or position equivalent
Provides guardianship case management services in accordance with guardianship law, the probate court order and letters establishing guardianship, and Department policies and procedures
Arranges for the support, care, education, health, and welfare of the guardianship client by developing care plans that provide for the coordination, implementation, and monitoring of services and/or supplies for the guardianship client
Practices surrogate decision-making for the guardianship client that reflects least restrictive alternatives and taking in account the person's expressed desires and beliefs
Considers the needs, wishes and resources available to the guardianship client when providing guardianship case management services
Advocates on behalf of the guardianship client
Works cooperatively with the guardianship client's trustee, conservator, representative payee, or other fiduciary individual to coordinate a plan to ensure the person's financial needs are met
Provides information and education to guardianship clients, families, providers, agencies, professionals, and other stakeholders in the community in the assigned multi-county area
Documents case management actions in the case record as required by Department policy
Acts as a mandated reporter of cases of abuse, neglect, or exploitation and makes other reports as required by law, policy or procedure
Performs other professional responsibilities as assigned
Provides services and information to and honors all of the State's commitments to internal and external customers by providing helpful, courteous, accessible, responsive, and knowledgeable service
Cooperates with others to accomplish common goals and works as a team player within and across departments to achieve shared goals
Treats others with dignity and respect, maintains a friendly demeanor and values the contributions of others
Delivers consistently required business results and meets achievable yet aggressive goals
Complies with quality standards and meets deadlines. Maintains focus on agency and State goals
Displays honesty, accountability, and a strong commitment to his or her public duty and presents oneself as a credible representative of the agency and State to maintain the public trust
Demonstrates ability to make sound judgments and develops effective, viable solutions to drive the effectiveness of the Department and State
Has excellent oral, written, presentation, and interpersonal communication skills
Is strongly proficient in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment
Preferred
Experience working with a specific issue facing client populations such as family violence, crisis intervention, substance abuse, services to the elderly disables
Bachelor's degree in a Human Services program
Possession of a valid driver's license and consistent access to a vehicle for required work-related activities
Benefits
Flexible work schedule
Unique training opportunities
Employee retirement plan
401(k) plan
457 plan
13 paid holidays
Vacation & sick leave
Medical
Dental
Vision
Long/short-term care
Life insurance
Employee discount programs
Telework opportunities
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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