NEOGOV · 1 month ago
Administrative Clerk II - Central Records (Sheriff's Office)
Elkhorn, WI
Full-time
Onsite
Entry Level
$19.87/hr - $26.94/hr
2+ years expNEOGOV is an employer in Walworth County, and they are seeking an Administrative Clerk II for the Sheriff's Office. This role involves providing customer service for public inquiries, processing open records requests, and managing sensitive information related to law enforcement activities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Process open records requests of various types and complexity from the public, following state statutes and case law. Ensure information is properly redacted prior to the release of records
Scan various records into the records management system (RMS) and maintain database of all open records requests processed
Run criminal history and Department of Transportation records on individuals for submission to the District Attorney’s Office, ensuring the records obtained from the TIME system are for the correct subject
Process sexual offender registration forms and maintain updated personal information in RMS on all sexual offenders residing in Walworth County
Perform background checks on applicants for liquor and other related licenses as submitted by various townships within Walworth County
Track court dates and notify Jail Intake, Court Security, the District Attorney’s Office, and Clerk of Courts to ensure defendants that are charged criminally but not confined in the jail at the time of the crime are booked and printed prior to conviction
Process daily court list, communicating information with the District Attorney’s Office, Clerk of Courts, Court Security, and the Jail. E-refer cases to the District Attorney’s Office for lockups. Process individuals who are on the court list for extradition
Process bond payments for individuals incarcerated in the Walworth County Jail or other county jails and individuals not in custody. Verify bond information through the RMS and/or TTY with other law enforcement agencies
Enter temporary restraining orders, extensions, injunctions, and certificates of service into the TIME system
Accept civil process paperwork at the front counter and enter the necessary information into RMS
Perform hit confirmations and enter detainers in the TIME system and RMS
Enter felony, misdemeanor, traffic, child support and other warrants into RMS and the TIME system. Ensure warrants get cancelled out of the TIME system immediately if the warrant is quashed or satisfied
Obtain purge amounts and/or court dates for individuals arrested on child support commitments/warrants
Create arrest entry in RMS for individuals confined on criminal warrants
Send information on wanted individuals to various law enforcement agencies via TTY
Answer telephone lines and effectively handle requests or properly route the calls to appropriate staff in the Sheriff’s Office, other county offices or outside agencies
Provide information to the public regarding the Sheriff's Office, the jail and other departments
Assist the public, as well as attorneys, Probation and Parole agents and various law enforcement agencies at the front counter and over the phone
Register professionals at the front counter for jail visitations. Verify all personal and business information for visitors and obtain up-to-date contact information
Maintain visitor log and provide visitor passes for all individuals entering secure areas of the building
Assist deputies, detectives, jail staff and command staff with various office duties
Route incoming faxes to the proper individuals and/or divisions within the Sheriff’s Office and process faxes received for Central Records
Maintain cash drawer ensuring cash accountability and reconciliation with next shift
Back up Administrative Clerk III and other Administrative Clerk II positions in Central Records as necessary
Demonstrate a commitment to county safety and risk management efforts
Qualification
Required
High school diploma or equivalent competencies
Two to three years of relevant prior experience
Proven experience in ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Proven experience with legal and medical terminology
Knowledge of juvenile law, Health Insurance Portability and Accountability Act (HIPAA), Drivers Privacy Protection Act (DPPA), case law as it relates to decedents rights, open investigations, mental health records, releasing financial information, and utilizing the balancing test
Ability to utilize a wide variety of technology, computer software and digital media to perform duties of the position
Ability to effectively communicate with and assist people of various socioeconomic backgrounds
Advanced TIME Certification - If this certification is not held at time of hire it must be obtained within twelve (12) months of the date of hire as a condition of continued employment
Benefits
Scheduled Time Off
Personal Time Off
Extended Sick Leave Bank
Holidays
Health Insurance
Dental Insurance
Life Insurance
Short-Term Disability Insurance
LTD Insurance
Vision Insurance
Wisconsin Retirement
Educational Assistance
Tax-Sheltered Benefits
Workers Compensation
Direct Deposit
Employee Assistance Program
Bereavement Leave
Jury Duty
Military Leave
Leave of Absence
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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