Gotham Technology Group · 1 day ago
Associate Director of Technical Delivery
Gotham Technology Group is seeking an Associate Director of Technical Delivery & Operations, a senior leadership role responsible for end-to-end delivery execution and production stability across enterprise integration and data platforms. The role involves partnering with technology teams to enhance critical business functions and establishing a disciplined delivery model for reliable operations.
Responsibilities
Own delivery outcomes and production stability across enterprise integration and data platforms
Ensure consistent, high-quality releases with smooth transitions from development to operations
Reduce production incidents, delivery risk, and manual operational effort
Partner with infrastructure, security, and support teams to drive effective incident response and escalation
Define, track, and improve operational KPIs including availability, failure rates, MTTR, and deployment success
Lead root-cause analysis efforts and ensure lasting remediation of recurring issues
Strengthen platform resilience through improved monitoring, alerting, error handling, and recovery practices
Standardize and automate delivery and operational processes across platforms
Manage intake, prioritization, and sequencing of work based on business urgency, risk, and team capacity
Balance new development with production support and technical debt reduction
Lead release planning, change management, and go/no-go decision-making
Govern CI/CD pipelines, deployment standards, and environment promotion practices
Provide hands-on leadership for complex, high-risk, or business-critical integrations
Review and validate integration and data designs with a strong focus on operability and supportability
Support critical troubleshooting efforts and targeted architecture initiatives as required
Act as the primary delivery and operations leader for enterprise integration platforms
Communicate delivery status, operational health, risks, and mitigation strategies to senior business and technology stakeholders
Coach internal teams and external partners on execution discipline, accountability, and operational excellence
Qualification
Required
7+ years of experience in integration, data, or enterprise application delivery roles
Proven leadership in delivery execution, release management, and production operations
Hands-on experience supporting large-scale ERP integrations and cloud data platforms
Demonstrated success operating and supporting production-grade integration and data environments
Preferred
ERP or integration platform certifications
Cloud architecture or data engineering certifications
IT service management or agile delivery frameworks
Company
Gotham Technology Group
Gotham Technology Group is a provider of guidance and direction to IT professionals.
Funding
Current Stage
Growth StageRecent News
2023-12-28
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