First Guaranty Bank · 3 hours ago
Senior Systems & Automation Engineer
Hammond, LA
Full-time
Hybrid
Senior Level
5+ years expFirst Guaranty Bank is committed to cultivating an environment where employees can contribute innovative ideas to serve the banking needs of local communities. The Senior Lending Systems and Automation Engineer will provide senior-level backup administration for the bank's lending platforms and will build RPA bots and automated workflows to enhance operational efficiency.
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Responsibilities
Serves as secondary (backup) administrator for Abrigo Sageworks, LaserPro, and ancillary lending applications, including configuration, security roles, user administration, troubleshooting, upgrades, and vendor coordination
Supports lending operations, credit, and loan administration by resolving application issues, coordinating escalations, and ensuring stable system performance and availability
Builds and maintains RPA bots and workflow automations that reduce manual effort, improve cycle time, and increase consistency across business processes
Designs and implements automated workflows within Abrigo, including fully automated lending workflows aligned to business requirements and compliance needs
Performs business analysis to identify automation opportunities, document current and future state process flows, define requirements, and establish acceptance criteria
Provides advanced use-case development, technical mentoring, and quality review for intern-delivered work products (requirements, flows, bots, testing evidence, and documentation)
Coordinates day-to-day execution with interns and the Director of AI & Automation, including task breakdown, prioritization support, and readiness for deployment
Follows proper change management policies and procedures for all changes, including ticketing, approvals, testing, release notes, and documentation updates
Documents configurations, workflows, procedures, and operational runbooks; updates playbooks as environments and processes change
Supports audit and exam readiness by maintaining evidence for access, changes, controls, and system administration activities
Occasional after-hours support for maintenance windows, deployments, and production-impacting incidents
Adheres to the BSA Policy and all other Bank Policies
Other duties and responsibilities as assigned by supervisor
Qualification
Required
5+ years' experience in financial services technology or banking operations support
Demonstrated experience administering business-critical applications, including security roles, configuration, vendor management, troubleshooting, and upgrade support
Experience delivering automations (RPA and workflow automation) in an enterprise environment with disciplined SDLC or change control
Strong business analysis skills with the ability to translate needs into clear requirements, process maps, and acceptance criteria
Strong interpersonal skills: ability to develop peer-like relationships with senior leaders and business stakeholders
Ability to work as part of a team and autonomously; strong ownership and follow-through
Focused attention to detail plus ability to see the big picture
Collaborative, team-oriented approach to problem solving
Project and process ownership; strong time management
Strong desire to achieve excellence
Advanced proficiency in Microsoft Office
Demonstrated research and analytical abilities
Preferred
Direct experience with Abrigo Sageworks and/or LaserPro administration
Experience building automated workflows within lending platforms (configuration-driven workflows and rules)
Experience with Power Automate, RPA platforms, and automation patterns (or equivalent tooling)
Working knowledge of lending processes and lending documentation workflows
SQL/reporting or data validation experience; familiarity with integrations and APIs is a plus
Experience mentoring junior staff or interns and performing peer review
Benefits
Medical
Dental
Vision
Basic life/AD&D insurance
Prescription drug benefits
Long term disability
Salary continuance (short-term disability)
Paid holidays
Paid vacation and sick leave
Tuition reimbursement program
401k
Section 125 cafeteria plan
The opportunity to earn FGB stock grants
Company
First Guaranty Bank
First Guaranty Bank is a community oriented savings bank.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2015-11-12IPO
Leadership Team
Coby Pennington, CISSP, CCSP
Chief Information Security Officer
Desiree Simmons, CFMP
Chief Administrative Officer
Recent News
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2025-08-25
2025-02-26
2023-11-08
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