OPS Investigator jobs in United States
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NEOGOV · 1 day ago

OPS Investigator

NEOGOV is a company that focuses on public administration and safety. They are seeking an OPS Investigator to conduct investigations into citizen complaints alleging misconduct by officers and employees of the Cleveland Division of Police, as well as gather and preserve evidence for analysis and investigation.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Reports to the Manager of the Office of Professional Standards (OPS)
Conducts investigations into citizen complaints that allege misconduct by Officers and employees of the Cleveland Division of Police (CDP)
Conducts investigations into CDP Use of Deadly Force incidents and in-custody injuries and deaths
Identifies and categorizes allegations contained in citizen complaints filed with OPS
Gathers and securely preserves all relevant evidence including physical, direct, and circumstantial to provide pertinent information for analysis and investigation of citizen complaints
Conducts citizen interviews regarding allegations contained in complaints filed with OPS
Performs effective case management including maintenance of both electronic and hard copies of investigative case files
Presents investigative findings, conclusions, and recommendations regarding citizen complaints to the OPS Manager and to the Civilian Police Review Board (CPRB)
With the assistance of the OPS Manager and Department of Law personnel, presents investigative findings, conclusions, and recommendations regarding CPRB-sustained investigations of citizen complaints to CDP Chief or his/her designee during Pre-Disciplinary Hearings
Reports to scene of CDP Officer-Involved Shootings during Use of Deadly Force Investigative Team call-ups to observe investigational process
Performs reviews of investigations conducted by CDP Sex Crimes and Missing Persons Units
Serves on CDP Force Investigative Team for non-criminal investigations
Assists OPSS Manager with identifying recommended revisions of CDP policy, strategy, tactics, and training based on OPS investigations
Responds to applicable Public Records Requests
Assists OPS staff with gathering investigative data and conducting research analysis for the production of the OPS Annual Report
Conducts community outreach/engagement and participates in continuing education, career development, and training as work schedule permits
Prioritizes assignments and tasks to meet required deadlines
Performs other job-related duties as required by the OPS Manager

Qualification

Investigative experienceEvidence gatheringWitness interviewingLEADS Practitioner certificationMicrosoft Office SuiteMulti-taskingCommunity outreachDetail-oriented

Required

Bachelor's Degree in Criminal Justice, Public Administration, Public Safety Management, Social Science, or closely related field of study from an accredited four-year college or university required
Five years of full-time paid investigative experience, three of which must be in conducting investigations consisting of evidence gathering, witness interviewing, and case file maintenance, required
Must be able to become certified as a LEADS Practitioner
Must be familiar with the use of audio/visual recording and playback equipment
Detail-oriented and have the ability to multi-task
Computer proficient and skilled in the use of the Internet and Microsoft Office Suite
Valid State of Ohio Driver's License required

Preferred

Master's Degree is strongly preferred
Experience in conducting administrative investigations of police conduct
Experience in the proper application of the preponderance of the evidence standard
Experience in weighing the credibility of witness testimony

Benefits

Comprehensive medical
Dental
Vision
Prescription medical and life insurance

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase