USAA · 4 hours ago
Manager, Protective Security
Chesapeake
Full-time
Onsite
Mid, Senior Level
$97K/yr - $174K/yr
6+ years expUSAA is dedicated to empowering its members to achieve financial security, and they are seeking a Manager, Protective Security to lead a team focused on safeguarding members and property. This role involves operational management of an armed security force and planning strategies to mitigate risks and respond to emergencies.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Manages routine and emergency response actions of an armed proprietary security force tasked with taking immediate actions to stop acts of violence by armed assailants
Authors, reviews, and approves written guidance, work products, and incident reports
Reviews data analytics of security activities and incidents to determine proper use and placement of security force team members
Performs Incident Command for critical incidents, manages Protective Security Officer response, and coordinates with local authorities to stop acts of violence, preserve life, and protect infrastructure
Develops security operations plans for special events and coordinates with Executive Protection and local authorities
Initiates investigations and inquiries into incidents of theft, vandalism, traffic accidents, and company policy violations, to include the preservation of evidence for subsequent investigative activity by Corporate Investigation of law enforcement
Conducts candidate interviews, selects individuals, assigns team members to shifts, approves PTO, and timesheets
Participates in live fire training sessions and an annual live fire qualification course
Completes Response Skills training sessions with physical demonstration of defensive tactics, individual and team movement during response, and first aid response actions
Passes an annual Standards Evaluation that includes discussion and demonstration of the USAA Force Continuum
Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Qualification
Required
Bachelor's degree in Criminal Justice or a related field required; OR 4 years of related experience (in addition to the minimum years of experience required) and Security Industry certification may be substituted in lieu of degree
6 years of experience in physical security, emergency response, military police, law enforcement, or combat operations
4 years of experience in a role accountable for teams responding to active shooter, active assailant, or acts of violence
2 years of direct team lead, supervisory or management experience
Advanced knowledge and understanding in physical security, cybersecurity, and emergency protocols
Advanced knowledge of computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint
Must possess valid state driver's license
Job Offer contingent on passing an MMPI evaluation
Initial and continued employment conditional upon passing USAA's Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months
Texas security commission OR Florida security D and G licenses OR Arizona armed guard training
Preferred
Formal Certification through ASIS or an equivalent governing body
Advanced experience in Program Management
Advanced experience in budget forecasting, planning and execution
Extensive experience in Data Analysis & Technology
Experience conducting security risk assessments and incident investigations
US military experience through military service or a military spouse/domestic partner [optional]
Benefits
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education
Company
USAA
USAA is a financial services company.
10001+ employees
H1B Sponsorship
USAA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (269)
2024 (151)
2023 (77)
2022 (150)
2021 (10)
Funding
Current Stage
Late StageLeadership Team
Julie McPeak
SVP, General Counsel Insurance
Waqas Durrani
Senior Vice President, General Counsel - Enterprise Shared Services
Recent News
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